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Course Programs

Type: Career Course Bundle
Combined Course Hours: 360
Mentor Supported
Our online training in Administrative Assistant with Microsoft focuses on training individuals in the office support skills needed to excel in a corporate office environment.  With an emphasis on computer software applications, our Administrative Assistant program will give you the hands-on training will prepare you for a career in this competitive job market.
**Office 2013 is available upon request
Type: Career Course Bundle
Combined Course Hours: 300
Mentor Supported Instructor Led - 4 Weeks Long
This amazing new program is for all animal lovers. Whether you are looking to start a pet grooming business or want to learn to take care of your own furry family memebers, this program is for you. You will start by learning the correct medical terminology for animals which will allow you to understand animals anatomy, physiology, and how to best care for pets. 
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
This Automotive Technician (ASE) series covers automotive theory and the service and repair of various systems of the automobile. This course prepares students for a successful career as an Automotive Technician by outlining the automotive industry, the role of the Automotive Technician, and steps for diagnosing and servicing all automobile systems.
Type: Career Course Bundle
Combined Course Hours: 684.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 729.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 593
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 457.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 639
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the career training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 637.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 639
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 683
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 484
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 458.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 639.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 685
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 592.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 746.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 593.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 638
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 972
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 594.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 747.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 529
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 683.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 816
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 661
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 639.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 574.5
Mentor Supported Self-Study Instructor Led - 4 Weeks Long
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
Our online Child Day Care Management Associate Program can provide you with the information you need to take the first step toward earning an attractive child care worker salary while focusing on the most current research and latest studies in Early Childhood Development as well as their application in multiple settings. 
Type: Career Course Bundle
Combined Course Hours: 585
Mentor Supported
Our online Child Day Care Management Expert Program can provide you with the information to take the first step toward earning an attractive child care worker salary demonstrating how to work with young children in ways that correspond with their individual developmental level and social and cultural environment. This program also focuses on the most current research and latest developments in health, safety and nutrition as well as their application in multiple settings.
Type: Career Course Bundle
Combined Course Hours: 315
Mentor Supported
Our online Child Day Care Specialist Program covers the basics of early education and positive guidance strategies to enhance physical, cognitive, language, social-emotional, and creativity development while introducing the unique qualities of the young child as distinguished from older children and demonstrating how to work with young children in ways that correspond with their individual developmental level and social and cultural environment.
Type: Career Course Bundle
Combined Course Hours: 360
Mentor Supported
The widely respected IT certification programs available through Cisco Certifications bring valuable, measurable rewards to network professionals, their managers, and the organizations that employ them.
Cisco CCNA certification (Cisco Certified Network Associate) is a credential held by IT professionals who possess the ability to install, configure, troubleshoot and operate small to medium networks.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
The CompTIA A+ certification is the starting point for a career in IT and CompTIA Network+ certification is the sign of a qualified networking professional. IT Professionals in A+ and Network + exhibit qualifications to work in areas such as: network technologies, installation and configuration, media and topologies, management, and security. Candidate job roles include network administrator, network technician, network installer, help desk technician and IT cable installer.
Type: Career Course Bundle
Combined Course Hours: 585
Mentor Supported
Thinking of becoming a Computer Technician? Our CompTIA Computer Technician Specialist program is the essential stepping stone for achieving this goal. The IT industry offers a diverse range of careers and credentials that are key for individuals new to the field and IT professionals in transition. Thousands of companies depend on CompTIA standards to provide a consistent predictor of employee success.
Type: Career Course Bundle
Combined Course Hours: 360
Mentor Supported
Our Dental Office Assistant Specialist program will introduce students to all the latest information and skill practice needed to succeed in the paperless era while also getting up to speed quickly on Microsoft® Office.
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
The Dining Room Business Management program is ideal for a student who wants a career in hospitality management with a focus on business. In addition to learning the service facets of the business, students will also learn about management matters that are essential to any organization and how to manage through relationship-building to bring out the very best in all employees. 
Type: Career Course Bundle
Combined Course Hours: 184
Mentor Supported
Our Direct Support Professional + HIV & AIDS Program combines learning to provide care for individuals with developmental and or physical disabilities with teaching healthcare professionals about HIV/AIDS and the OSHA Guidelines.
Type: Career Course Bundle
Combined Course Hours: 810
Mentor Supported
Our Drug & Alcohol Counselor Professional Program focuses on providing you with all of the information needed to work with the chemically dependent and addicted. It also focuses on assisting individuals in recovery with identity behaviors and problems related to their addictions and then providing support for making changes in behavior and helping to maintain sobriety. 
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Our Drug & Alcohol Counselor Program will provide you with all of the information needed to work with the chemically dependent and addicted.  Drug & Alcohol counselors experience the rare chance to change people's lives. There are few accomplishments as rewarding as taking back a life seized by addiction.
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Our Electronic Health Records Specialist program will help you gain a better understanding of both the terminology of the EHR systems and the practical use of such systems in a health care provider office setting. 
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Our Electronic Health Records Specialist with Medical Billing program will help you gain a better understanding of the EHR systems and the practical use of such systems in a health care provider office setting, while learning about medical office operations, including diagnostic and procedural insurance forms processing.
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
The event planning business is not only growing, but it can be very profitable. If you have creativity, people skills and fantastic organization, an event planning business may be the career of your dreams. The two big obstacles are establishing your credentials and gaining clients. Our Event Planning Entrepreneur program can help you get started. 
Type: Career Course Bundle
Combined Course Hours: 675
Mentor Supported
An event planner is, most simply, someone who organizes an event. Any time people meet for a purpose, whether it is for a wedding, a conference, or the grand opening of a new store, someone is needed to supervise all the details to guarantee the event happens and that it is a success.  Our Event Planning Professional program can help you become that person. 
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
Our online training in Floral Design combined with our online training in Start Your Own Business will give you the information you need to combine a career designing floral arrangements with starting a successful florist business.  This program will help you to create the floral business you want. 
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
As a Green Specialist you will become a specialist in the Green Energy field. Become a Green Specialist and learn ways to help conserve, reduce, reuse, recycle, and thus minimize our impact on the planet.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
If you've ever thought about becoming a home health aide, our Home Health Aide Associate program could help you learn essential, practical skills needed for a career as a home health aide. An HHA records services performed, as well as the patient's condition and progress. An HHA provides basic, personal care and health-related services to a variety of individuals (patients) who require more assistance than family and/or friends can provide.
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
If you've ever thought about becoming a home health aide, our Home Health Aide Expert program could help you.  In addition to learning essential, practical skills needed for a career as a home health aide, you will also be introduced to gerontology in a compassionate way that helps you understand seniors and know how to work with them. 
Type: Career Course Bundle
Combined Course Hours: 360
Mentor Supported
In today's competitive hospitality market, it is vital to have an understanding of sales and marketing. Our Hospitality Sales & Marketing Specialist program will focus on destination marketing along with other parts of tourism while drawing from the insights of leading sales executives to cover the hospitality sales profession. 
Type: Career Course Bundle
Combined Course Hours: 270
Mentor Supported
Essentially every industry employs human resource, training, and labor relations managers and consultants. Our online training in Human Resource Management and Exam Prep Program will help you develop the specialized business and management skills needed to build a human resource management career. The program also walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions.
Type: Career Course Bundle
Combined Course Hours: 630
Mentor Supported
The HVAC/R Technician Specialist program offers an opportunity for students to learn the skills necessary to enter the field of heating, cooling and refrigeration while also exploring methods for communicating effectively with the customer and solving problems. As the industry moves forward into the future, the need for skilled technicians is growing. 
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Our online training in Interior Decorating & Design Entrepreneur Program focuses on teaching you about a number of innovative interior decorating & design ideas for the home, office, and more while at the same time helping you to create the business you want! 
Type: Career Course Bundle
Combined Course Hours: 630
Mentor Supported
Legal Assistants Conserves attorneys time by reading, researching, routing correspondence, reports and legal documents; drafting letters and documents; collecting and analyzing information; organizing client conferences, and attorney meetings. It is imperative that legal assistants have the proper administrative skills as well as understand the law.
Type: Career Course Bundle
Combined Course Hours: 990
Mentor Supported
Legal Assistants coordinate office activities for Attorneys or Administrative Law Examiners. Legal Assistants perform a variety of legal secretarial duties such as scheduling hearings, preparing legal documents, docketing cases and providing data and direction to others. The work requires knowledge of legal, secretarial, and office practices. Our Legal Secretary Specialist program takes the training to another level for individuals looking to work in a legal office setting.
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Our Life Skills Coaching Program will help you learn the skills you need to become a successful Life Skills Coach while also helping you create the business you want.
Type: Career Course Bundle
Combined Course Hours: 720
Mentor Supported
Our Medical Billing & Coding Professional program prepares individuals for a rewarding career in the medical billing field, while also teaching about the anatomy and physiology of the body. 
Type: Career Course Bundle
Combined Course Hours: 720
Mentor Supported
Our Medical Billing & Coding Specialist program prepares individuals for a rewarding career in the medical field.
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Medical Billing is listed as one of the fastest growing professions in allied health. The medical industry is experiencing a tremendous demand for individuals with knowledge of medical office operations, which includes diagnostic and procedural insurance forms processing.  Our Medical Billing Specialist program can help you get started in this exciting career. 
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Medical Coding is listed as one of the fastest growing professions in allied health. The medical industry is experiencing a tremendous demand for individuals with knowledge of medical office operations, which includes diagnostic and procedural coding. Our Medical Coding Expert program prepares individuals for a rewarding career in the medical coding field, while also teaching about the anatomy and physiology of the body. 
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Medical Coding is listed as one of the fastest growing professions in allied health. Our Medical Coding Specialist program covers not only Medical Coding, but includes a full course in Medical Terminology which is imperative to being successful in the field of medical coding.
Type: Career Course Bundle
Combined Course Hours: 720
Mentor Supported
Get started today in the fast pace world of a Medical Office Assistant! Our Medical Office Assistant Electronic Health Records Expert program will teach you all the skills you need to know to get a job in the medical field as a Medical Office Assistant as well as answering the need for health care students to understand the entire medical office workflow process, from scheduling an appointment with the doctor to collecting the final payment.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
Get started today in the fast pace world of a Medical Office Assistant! Our Medical Office Assistant with Microsoft® Office 2013 program will teach you all the skills you need to know to get a job in the medical field as a Medical Office Assistant while also getting you up to speed quickly on Microsoft® Office.
Type: Career Course Bundle
Combined Course Hours: 990
Mentor Supported
Students in our Medical Office Manager program will gain a thorough understanding of managing a successful medical practice.
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Our Medical Transcription Associate program creates a simulation approach to medical transcription that will give you a working knowledge of the medical reports most commonly used in both inpatient and outpatient care settings.
Type: Career Course Bundle
Combined Course Hours: 630
Mentor Supported
Our Medium / Heavy Diesel Automotive Technician three-part course series covers industry trends and current technology to provide an in-depth guide to highway diesel engines and their management. This series prepares entry-level and experienced technicians alike for a successful career as a Medium/Heavy Diesel Automotive Technician by outlining the role of the truck technician, industry tools and standards for safety, and steps for diagnosing and servicing a full range of diesel engines.
Type: Career Course Bundle
Combined Course Hours: 409
Mentor Supported
Our Mental Health Technician Associate Program focuses on providing a solid background in working with mentally, developmentally, or emotionally impaired individuals.  The Mental Health Technician Associate Program focuses on methods for providing assistance with living skills, health maintenance, and behavioral development. In addition, this program will help you as a healthcare professional understand HIV/AIDS better as well as the OSHA Guidelines.
Type: Career Course Bundle
Combined Course Hours: 360
Mentor Supported
Our Mental Health Technician Specialist Program focuses on providing a solid background in working with mentally, developmentally, or emotionally impaired individuals. The Mental Health Technician Specialist Program will also focus on abnormal behavior in order to understand abnormal patterns of functioning to better assist professionals with the individual's daily needs.
Type: Career Course Bundle
Combined Course Hours: 585
Mentor Supported
Computer networks are crucial in almost every organization. Network administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems as necessary.
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Cisco Certified Network Professional (CCNP) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work  with specialists on advanced security, voice, wireless and video solutions. Individuals who receive the CCNP designation have demonstrated the skills required in enterprise roles such as network technician, support engineer, systems engineer or network engineer.
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Our online training in Nutrition and Fitness Professional Program focuses on helping others adopt a healthy lifestyle.  Many people are concerned about personal wellness and have a need for health information.  This program will provide students with the knowledge of how food nutrition promotes optimal health, and how to help others accomplish the healthy goals they have for themselves. 
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
Our Nutritional Consultant Entrepreneur program provides students with an understanding of how food nutrition contributes to the prevention of illness and the promotion of optimal health and how to run your own successful business in the field.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
Our Ophthalmic Assistant Associate program provides all the practical information you need to complete your day-to-day tasks as an Ophthalmic Assistant while also helping you to become more computer literate. 
Type: Career Course Bundle
Combined Course Hours: 945
Mentor Supported
Paralegals help lawyers prepare for hearings, trials, and corporate meetings.  However, their specific duties may vary depending on the size of the firm or organization. Our Paralegal course will engage student’s in the study of the law and what it means to a Paralegal.
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Fitness trainers and instructors lead, instruct, and motivate individuals or groups in exercise activities, including cardiovascular exercise (exercises for the heart and blood system), strength training, and stretching. They work with people of all ages and skill levels. Our two level fitness program will prepare students for a career in fitness training.
Type: Career Course Bundle
Combined Course Hours: 720
Mentor Supported
Providing correct medication is the leading responsibility of any pharmacy. To make sure that every individual receives precisely what the doctor ordered, pharmacists rely on qualified Pharmacy Technicians. Our Pharmacy Technician Professional program is designed to teach you the skills you need to achieve a successful career as a pharmacy technician in both hospital and retail pharmacy settings.
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Photography is becoming an increasingly popular and exciting profession. These days, almost anyone can take stunning photographs after having learned the right techniques and gaining editing know-how. Our Photographer Entrepreneur Program will also teach you how to create the business you want.  
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
In our Physical Therapy Aide Specialist program, you will learn all the skills needed to begin a career as a physical therapy aide. You will learn what physical therapy includes, identify the responsibilities of a physical therapy aide, and cultivate a working knowledge of anatomy and medical terminology.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
Our online Professional Catering Entrepreneur Program will focus on teaching you the skills and techniques you need to build and grow a successful catering business.  This program will take you through all the steps involved in operating a successful catering business while teaching you how to start and grow your own business. 
Type: Career Course Bundle
Combined Course Hours: 270
Mentor Supported
Learn the cooking principles you need to begin your career in this exciting industry with our Professional Cooking course. Learn the basics for planning dishes and menus, selecting quality ingredients, and preparing and presenting food in exceptional ways. This course explores professional techniques and methods for creating hundreds of recipes both traditional and contemporary. 
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Our online Professional Cooking & Catering Program will help you learn the cooking and baking principles you need to plan great dishes and menus in order to operate a successful catering business; while also helping you to learn the skills and techniques needed to create that business. 
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
Our online Professional Cooking Entrepreneur Program will take you through the full spectrum of food preparation and presentation while also helping you to create and succeed at the type of business you want. 
Type: Career Course Bundle
Combined Course Hours: 585
Mentor Supported
Our online Project & Business Management Professional Program will focus on helping you to master the most proven methods in business management and project management while also helping you to find ways in which to make your company great by inspiring your employees and multiplying profits. Learn how to manage through relationship-building to bring out the very best in one's employees.
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Our online training in Project Management and Leadership will focus on helping you to master the most proven methods in project management while also helping you to find ways in which to make your company great by inspiring your employees and multiplying profits. Learn how to manage through relationship-building to bring out the very best in one's employees.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
This Renewable Energy Specialist program covers solar energy in its various forms, such as photovoltaic, thermal and thermodynamic energy conversion, taking into account the various issues associated with the connection of these solar plants to the grid.
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
Our Senior Sustainability Professional program provides vital information to business leaders which enable them to take a practical stand on conservation concerns within a company. Certified Senior Sustainability Professionals have knowledge of sustainability across multiple functional areas and know how to balance internal and external sustainability practices for the betterment of an institutions environmental practice.
Type: Career Course Bundle
Combined Course Hours: 720
Mentor Supported
Love fitness and nutrition? If you are interested in not only personal training, but nutrion too, our program will allow you to take your career to the next level. Study the exciting field of Sports Nutrition while also focusing on becoming a certified Personal Fitness Trainier. 
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Take your career to the next level. Study the exciting field of Sports Nutrition while also focusing on becoming a Nutritional Consultant. You’ll be introduced to the functions of these nutrients, proper dietary intakes, and how they affect your body. Our program will give students the training they need to work with clients of all ages, backgrounds, and fitness levels.
Type: Career Course Bundle
Combined Course Hours: 250
Mentor Supported Instructor Led - 4 Weeks Long
Stress management coaching is quickly becoming an in-demand profession due to today’s busy and demanding lifestyles. If you are looking for a career where you can make a difference and become part of the solution, Stress Management Coaching is for you! We are pleased to offer comprehensive courses to help you, help others reduce and respond to stress.
 
Type: Career Course Bundle
Combined Course Hours: 765
Mentor Supported
Stress management coaching is quickly becoming an in-demand profession due to today’s busy and demanding lifestyles. If you are looking for a career where you can make a difference and become part of the solution, Stress Management Coaching is for you! We are pleased to offer comprehensive courses to help you, help others reduce and respond to stress.
Type: Career Course Bundle
Combined Course Hours: 520
Mentor Supported Instructor Led - 4 Weeks Long
Stress management coaching is quickly becoming an in-demand profession due to today’s busy and demanding lifestyles. If you are looking for a career where you can make a difference and become part of the solution, Stress Management Coaching is for you! We are pleased to offer comprehensive courses to help you, help others reduce and respond to stress.
Type: Career Course Bundle
Combined Course Hours: 270
Mentor Supported
Systems or Enterprise Developers are also known as Systems Architects. IT professionals in the field of system development typically solve computer problems and apply computer technology to meet the individual needs of an organization. They plan and develop new computer systems or devise ways to apply current systems for business clarifications.
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
A teacher's aide is an indispensable individual who performs a number of teacher's aide jobs such as providing instructional and clerical support to classroom teachers, meeting with parents, supervising children, and/or helping teachers set up for special projects.  Our online Teacher’s Aide Associate Program will help you to become that indispensable individual while focusing on the many milestones children have as they go from childhood to adolescence and develop into young adults. 
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
A teacher's aide is an indispensable individual who performs a number of jobs such as providing instructional and clerical support to classroom teachers, meeting with parents, supervising children, and/or helping teachers set up for special projects.  Our online Teacher’s Aide Specialist Program will help you to become that indispensable individual while focusing on the unique qualities of the young child as distinguished from older children and learning how to work with young children in way
Type: Career Course Bundle
Combined Course Hours: 540
Mentor Supported
In addition to learning how to match travelers with the right destinations and services that they desire, our Travel Agent and Hospitality Specialist program also includes detailed descriptions of the many facets of the Hospitality and Tourism sector. 
Type: Career Course Bundle
Combined Course Hours: 360
Mentor Supported
Our online Travel Agent Specialist program can help you better understand travel and tourism jobs while teaching you how to match travelers with the right destinations and services that they desire.  
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
Our Veterinary Assistant Specialist program prepares you for a rewarding career working as a veterinary assistant in a veterinary hospital, animal shelter, zoo, university or other environment that requires a background in animal sciences.
Type: Career Course Bundle
Combined Course Hours: 315
Mentor Supported
Our Veterinary Office Assistant + Microsoft® Office program outlines step-by-step instructions for completing the daily tasks of a veterinarian office while also getting you up to speed quickly on the newest version of Microsoft Office.
Type: Career Course Bundle
Combined Course Hours: 450
Mentor Supported
Are you a creative person who like working on a computer?  Web design may be the perfect field for you. Every business needs to present a new and exciting image to their audience, the public. Good web designers help companies present their best ideas using a combination of technology and designs. Using these tools, you may be the one to help your company or clients get the message to the public.
 
Type: Career Course Bundle
Combined Course Hours: 405
Mentor Supported
Weddings are landmarks in the lives of the brides, grooms, and their families. The wedding consultant has the most important role in planning this special day. Today's brides and grooms have busy lives and they often do not have time to make all the preparations for their dream wedding. They'll gladly pay a wedding consultant to take care of the details. Our Wedding Consultant Entrepreneur Program will provide you with all the tools you will need to create the business you want. 
Type: Career Course Bundle
Combined Course Hours: 495
Mentor Supported
Our Wellness Coaching Associate Program will focus on helping people to improve their lifestyle behavior by applying the principles and processes of professional life coaching, to the goals of lifestyle improvement for higher levels of wellness. 

Single Courses

Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Why do they act that way? That is the question all parents of teenagers have asked themselves at one time or another. Understanding those not children, but not yet adult humans that take over the house is no easy feat. They have bad manners, contempt for authority, disrespect for elders, and spend all their time sleeping and playing video games.
Abnormal Psychology
Type: Career Course
Course Hours: 135
Mentor Supported
In the same way that psychology offers important insights in terms of human behavior and experience, so does the sub-field called abnormal psychology. Our Abnormal Psychology course will introduce psychopathology and changing views of mental illness. We examine impairments in brain functions and social processes and how this affects everyday life. Our course explores disorders of childhood, mood disorders, psychoses, schizophrenia, sexuality, eating, and anxiety disorders.
Accessing and Sharing Information
Type: Professional Development Course
Course Hours: 0.5
Self-Study Instructor Led - 4 Weeks Long
Information technologies are letting companies communicate, share, and provide data access to workers, managers, suppliers, and customers in ways that were unthinkable just a few years ago. Three types of information technologies are used by managers and workers inside organizations to access and share information: executive information systems, intranets, and corporate portals.
Accounting for the Non-Accountant
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Understanding the basic concepts of accounting is essential to success in business. An accountant’s job is to provide information needed to run a business efficiently, while keeping expenses low and increasing profits. Our Accounting for the Non-Accountant course provides an introduction into the field of accounting geared specifically for the beginner. This course covers the basics of financial statements, fiscal analysis, budgeting and much more.
Addiction & Recovery: An Introduction
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Addiction is a chronic disease responsible for destroying lives, devastating families, and taking lives. There are many types of addiction; substance addictions (such as drugs and alcohol) as well as behavioral addictions (such as gambling, sex and eating).
Administrative Assistant
Type: Career Course
Course Hours: 225
Mentor Supported
As an office professional, you only have to do one thing: everything! And there never seems to be enough time to do it all, much less learn how. But if you really want to ramp up your job performance – and add value to your employer – you need to take this Administrative Assistant course. This course offers an almost endless supply of savvy advice, great tips, proven tools, and powerful strategies for dealing with both everyday job responsibilities and requirements.
Adobe Creative Cloud
Type: Career Course
Course Hours: 225
Mentor Supported
Have you ever seen a beautiful, colorful website or a really neat video clip and wondered how it was made? Our Adobe Creative Cloud course will answer those questions and much more! Our course provides a comprehensive overview of Creative Cloud design elements and covers seven programs that all function in unique ways to make design interactive and fun.
Adobe Photoshop CC
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Adobe Photoshop CC course is perfect for Photoshop newcomers and for advanced learners who are upgrading from an earlier version of the software program. We will begin by learning to set up the software and how to import image files from a variety of sources. We will cover the most important features of Photoshop CC including retouching and repairing damaged photos, enhancing your digital images, and adding custom 3-D effects.
Adult Ambulation and Mobility
Type: Professional Development Course
Course Hours: 1
Self-Study
Many individuals who are in a hospital or at home following a prolonged illness or injury that impacts mobility become frustrated when they cannot move around as they desire. Mobility and ambulation are important to overall health and recovery from illness and injury.
Algebra Helper
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Algebra Helper course will prepare our students to study Algebra II by helping them build a solid foundation of Algebra. Focusing on topics that Algebra students traditionally struggle with, our course aims to build the confidence necessary to further our students’ education in mathematics. Particular emphasis is placed on breaking down word problems and systematic problem-solving using everyday language. 
Alternative Energy Specialist
Type: Career Course
Course Hours: 225
Mentor Supported
Become an Alternative Energy Specialist and learn ways to help conserve, reduce, reuse, recycle, and thus minimize our impact on the planet. Through this “entry-level” green course you will learn that even small changes make a difference and that going green is good for our health, the planet, and even our budgets. In this Alternative Energy Specialist course, we will examine the history of sustainability practices and challenges we currently face.
Americans with Disabilities
Type: Professional Development Course
Course Hours: 1.25
Self-Study
This course presents key information on the Americans with Disabilities Act (ADA), passed by Congress in 1990.  This law has far-reaching implications for almost every business and institution in the United States.  This course will help learners understand basic expectations of ADA, and apply these expectations to the workplace. 
Authority in an Organization
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers help give organizations form and substance through their use of authority. One way managers give form and substance to organizations is by allocating authority, which is the right to give commands, take action, and make decisions to achieve organizational objectives. This can be done through the chain of command, a vertical line of authority in an organization that clearly states who reports to whom.
Automotive Technology Level 1
Type: Career Course
Course Hours: 180
Mentor Supported
This Automotive Technician (ASE) series covers automotive theory and the service and repair of various systems of the automobile. This course prepares students for a successful career as an Automotive Technician by outlining the automotive industry, the role of the Automotive Technician, and steps for diagnosing and servicing all automobile systems.
Automotive Technology Level 2
Type: Career Course
Course Hours: 180
Mentor Supported
This Automotive Technician (ASE) series covers automotive theory and the service and repair of various systems of the automobile. This course prepares students for a successful career as an Automotive Technician by outlining the automotive industry, the role of the Automotive Technician, and steps for diagnosing and servicing all automobile systems.
Automotive Technology Level 3
Type: Career Course
Course Hours: 180
Mentor Supported
This Automotive Technician (ASE) series covers automotive theory and the service and repair of various systems of the automobile. This course prepares students for a successful career as an Automotive Technician by outlining the automotive industry, the role of the Automotive Technician, and steps for diagnosing and servicing all automobile systems.
Balanced Leadership for Women
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Learn how to use your strengths, optimism, and sense of belonging, power and energy to prevail in service of a purpose in our Balanced Leadership for Women course. Listen to stories told by amazing women leaders and learn from their failures and success. Discover techniques for balancing work and life through centered leadership with tools for connecting, engaging, and energizing yourself and others. This course starts with you and helps you build your path for success.
Basic Survival Skills
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Are you prepared for nuclear missiles, new weather patterns, a breakdown in government, and the unknown? What will you do if the lights never come back on?  What if there is no help coming. . . ever? Are you concerned about how you would keep your family alive and safe after society has collapsed? Our Basic Survival Skills course will give ideas and share secrets to surviving weeks, months, and even years after a disaster.   
Basics of Organizational Strategy
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies can create a competitive advantage by using their resources to create a greater value to customers than their competitors can give them; managers play an integral role leading this organizational process. A competitive advantage is built on a company’s resources that are valuable, rare, imperfectly imitable, and nonsubstitutable.
Become a Multiplying Manager
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
There are leaders who inspire and motivate employees to reach beyond their wildest expectations. Multiplying Managers are those who get more done with fewer resources, develop and cultivate new talent and ideas and bring the energy necessary to lead to organizational change, growth and the fostering of innovation. 
Become Confident & Assertive
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Do you feel like people walk all over you? Do you want to learn to be a more confident, assertive individual? If so, this course is for you. The class will teach you the necessary skills to be decisive and in control of your life.  The course will teach you to improve your relationships, move your career forward, and earn the respect of your friends, family, spouse, co-workers, even your boss.
Becoming a First Time Manager
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
First time managers have their work cut out for them, many new skills to learn, having to deal with different personalities, and greater responsibilities to accomplish. The Becoming a First Time Manager course provides a new, friendly approach for those charged with the task of management.
Beginning Conversational Spanish
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Spanish is one of the most widely spoken languages in the world and the number of Spanish speakers is growing every day. If you are trying to learn Spanish, this course will give you the opportunity to learn basic conversational Spanish. The goal of our program is to teach basic Spanish vocabulary, grammar, literacy, and conversation skills to students with little or no knowledge of the Spanish language.
Beginning Writer’s Workshop
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
If you have always wanted to write a novel but you have no idea how to begin the process, then Beginning Writer’s Workshop is created just for you. In this course, we cover all the basics you need to get started on producing your own book. You will be introduced to the fundamentals of creating the right plot, settings, scenes and developing characters. This course also helps to guide you through the tricky parts of writing: points of view and dialogue.
Better Bow Hunting
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Today, bowhunting ranks higher in participation than almost any other form of hunting, after whitetail gun hunting!  Our course is compiled with the very best tips and strategies, that give insights on critical gear, shooting advice, bowhunting techniques, and tons of helpful hints for in-the-field archery success.  Our Better Bow Hunting course takes a straightforward approach and highlights everything you can do to get more out of your archery products.  We include real-life situations and
Better Interpersonal Communication
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional relationships. Just because you are talking does not mean you are communicating. This course will take you through the steps involved in understanding the importance of interpersonal communication and the effect on our daily interactions.
Biohazard
Type: Professional Development Course
Course Hours: 1
Self-Study
This course presents information on the threat that terror organizations may use biological agents to kill people and cause chaos.  Biological warfare is regulated and denounced by world governments.  Terrorists are increasingly likely to use biological agents for the fear it creates in others.  Companies, families, and individuals can prepare by learning about bioterrorism, preparing for attacks, and learning how to mitigate the effects of an attack.  This course gives learners practical inf
Brand Yourself with Social Media
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Are you looking to demonstrate more value to customers or employers? By using today’s hottest social media platforms you are able to build the powerful personal brand that gets you what you want.
Building Rapport in Customer Relationships
Type: Professional Development Course
Course Hours: 0.5
Self-Study
To better serve customers, service workers need to build a relationship with each one. Customers have needs beyond completing a simple business transaction; they have Emotional Needs as well. Customer service workers can fulfill these needs by building rapport with the customers they serve. Rapport is built by carefully listening to the customer, in order to understand what their wants and needs are.
Bullying in Healthcare
Type: Professional Development Course
Course Hours: 1
Self-Study
Repeated and unwanted actions by an individual or group intended to intimidate, harass, degrade, or offend one or more persons is bullying. In organizations, bullying has a negative impact on the emotional health and well-being of employees and affects the performance of the entire organization. Bullying has become a serious and growing problem affecting a significant proportion of healthcare professionals compared to other industries.
Bullying in Schools
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Over the last three decades, school shootings have become increasing more frequent. Why is this happening? Our Bullying in Schools course discusses the connections between school shootings, bullying, and gender and social demands placed on children in our schools. Bullying has reached disturbing levels across the country and no one is immune.
Business Grammar Basics
Type: Professional Development Course
Course Hours: 1.5 Hours
Self-Study
From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace.
Business Management
Type: Career Course
Course Hours: 135
Mentor Supported
The principles and practices of management are fundamental to any organization. Good management is important in starting a business, growing a business, and maintaining a business once it has achieved some measure of success. This Business Management course introduces you to the four essential functions of successfully managing a company, employees, and assets: planning, organizing, leading, and controlling. 
Business Writing Basics
Type: Professional Development Course
Course Hours: 1.5
Self-Study
From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to an industry while others are common across all industries. Some of the common types of documents include memos, letters, reports, and emails. This course discusses the components of business writing and explains how to write these basic documents.
Capturing, Processing, and Protecting Information
Type: Professional Development Course
Course Hours: 0.5
Self-Study
How people obtain and share information has clearly changed in recent decades. There are two basic methods of obtaining information, manually and electronically. Once obtained, information needs to be processed, which means transforming raw data into meaningful information that can be applied to business decision making. Information must also be protected by ensuring that data are reliably and consistently retrievable in a usable format for authorized users but no one else.
An Overview of Case Management
Type: Professional Development Course
Course Hours: 1.25
Agency Hours : 1.25
Self-Study
Case management has become standard practice and an essential component in providing support to clients throughout health and human services. The case manager is tasked with helping clients minimize their stay in hospitals and to locate services in their communities in order to receive treatment as well as support. Case managers are a support to clinical staff and a advocate for clients.
Certified Information Systems Security Professional (CISSP)
Type: Career Course
Course Hours: 180
Mentor Supported
The Certified Information Systems Security Professional (CISSP) course is designed to ensure that someone handling computer security for a company or client has mastered a standardized body of knowledge. Certified Information Systems Security Professional (CISSP) has developed as the key certification for security professionals in government and industry. Corporations are seeking certified, experienced information security professionals to safeguard their information and assets.
Customer Service
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Customer service providers face both organizational and personal roadblocks that can prevent them from delivering exceptional customer service for every customer. Understanding what these roadblocks are and working to overcome them helps customer service providers overcome these challenges. This course shows how to overcome these obstacles to ensure every customer receives the service they deserve.
Characteristics of Teamwork
Type: Professional Development Course
Course Hours: 0.5
Self-Study
This course discusses the stages of team development, the impact that norms, cohesiveness, and size has on teams, and how to deal with team conflict.
Chemistry Helper
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Introduction to Chemistry course will prepare students to continue their education in Chemistry by helping them build a foundational knowledge of atoms and matter: their structure, properties, and interactions. Focusing on topics that students typically struggle with, our course will provide exposure to many types of calculations, as well as step-by-step approaches to solving them.
Child & Adolescent Development
Type: Career Course
Course Hours: 180
Mentor Supported
Our Child and Adolescent Development course encourages students to use current research to think critically about developmental theories and practices. You will explore which nutritional, physical, parental, educational, societal, and other factors will lead to optimal physical, cognitive, and psychosocial outcomes for the next generation of children.
Child Abuse and Neglect
Type: Professional Development Course
Course Hours: 1.25
Agency Hours : 1.25
Self-Study
This course will provide an overview of child abuse including recognition of abuse, reporting, and how abuse affects our society as a whole. Although this is an issue that takes place globally, this course will focus solely on child abuse in the United States. Specifically, this course will identify the different types of abuse that can happen to children including physical, psychological, sexual and neglect among others.
Child Care Worker
Type: Career Course
Course Hours: 135
Mentor Supported
Love working with children and want to learn techniques for supporting their development? Our Child Care Worker course provides practical advice to prepare you for your role as an educator of young children. Learn the principles of providing ultimate learning environments, developing engaging curricula for various developmental stages, meeting children’s social-emotional needs and interests, and communicating and interacting with parents and staff professionally.
Child Day Care Management
Type: Career Course
Course Hours: 225
Mentor Supported
Do you love being around children? Have you ever thought about becoming a child care worker or wondered if you could start a home day care business? Our Child Day Care Management course can provide you with the information to take the first step toward gaining a rewarding career in education! Through this course, you can learn the key concepts involved in being a child care worker.
Child Health, Safety and Nutrition
Type: Career Course
Course Hours: 180
Mentor Supported
Our Health, Nutrition, and Safety of Children course explores the role of early childhood educators in fulfilling the nutrition, health and safety needs of young children in their care. This course identifies the professional standards of the field and discusses best practices for applying them in the early care setting.  Students will learn how to teach healthy practices and to promote the overall wellness of children.
Childhood Language Development
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Children with speech, language, or listening problems can look forward to less frustration, self-doubt, and misplaced blame for their limitations if they are properly diagnosed and treated and if their family is informed and supportive.  If you suspect or have been told that your child has as a speech, language, or listening problem, our course will give you a deeper understanding of the diagnoses and how to offer help for your child.  Armed with knowledge, you are in a better position to hel
CCENT network course
Type: Career Course
Course Hours: 180
Mentor Supported
The 100-105 Interconnecting Cisco Networking Devices Part 1 (ICND1) course is associated with the CCENT certification and the first step in achieving the CCNA Routing and Switching certification. Our CCENT course will prepare candidates for the Interconnecting Cisco Networking Devices Part 1 (ICND1) v3.0 exam. This course teaches the knowledge and skills required to successfully install, operate, and troubleshoot a small branch office network.
Interconnecting Cisco Networking Devices
Type: Career Course
Course Hours: 180
Mentor Supported
This CCNA 200-105 Interconnecting Cisco Networking Devices Part 2 (ICND2) course prepares for the exam associated with the Cisco Certified Network Associate certification.  This course provides the knowledge and skills required to successfully install, operate, and troubleshoot a small to medium size enterprise branch network. This course covers topics LAN Switching Technologies; IP Routing Technologies; WAN Technologies; ACLs; EIGRP for IPv4, and more.
Implementing Cisco IP Routing
Type: Career Course
Course Hours: 180
Mentor Supported
Our Cisco Implementing IP Routing course is one of three courses needed to become a Cisco Certified Network Professional CCNP®.  This training course provides students with the skills necessary to be successful on the qualifying exam ROUTE 300-101. Successful completion of this course will certify that candidate has the knowledge and skills necessary to use advanced IP addressing and routing in implementing secure Cisco ISR routers connected to LANs and WANs. 
Switched Networks
Type: Career Course
Course Hours: 180
Mentor Supported
Our Cisco Certified Network Professional (CCNP) certification training course provides students with the knowledge and skills that are necessary to plan, configure, and verify the implementation of complex enterprise switching solutions using Cisco Architecture. The course also covers secure integration of VLANs, WLANs and voice into campus networks.
Troubleshooting and Maintaining Cisco IP Networks
Type: Career Course
Course Hours: 180
Mentor Supported
Our Troubleshooting and Maintaining Cisco IP Networks (TSHOOT 300-135) course is designed to ensure that individuals possess the important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.
Classroom Management Secrets
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Taking our Classroom Management Secrets course will give participants practical advice and step-by-step instructions for devising a classroom management plan that motivates their students to want to behave in the classroom.  Among many things, topics will cover important information on how to handle difficult students, how to fuel intrinsic motivation, how to teach routines, and how to be a calmer, more effective teacher.
Client-Patient Rights
Type: Professional Development Course
Course Hours: 1.5
Agency Hours : 1.5
Self-Study
In this day and age with all the things that can happen to a person and all of their information, client and patient rights are important to know and understand. Client-patient rights have changed from when they first became a part of medical and research programs to what we know now. While rights vary from state to state and county to county, the rights of patients and clients are a very important part of healthcare.
Clinical Medical Assistant
Type: Career Course
Course Hours: 405
Mentor Supported
Have you thought about working with other professionals providing health care to patients? Are you a good team player? As a Clinical Medical Assistant you will work closely with patients and physicians; take vital signs, interview patients, record patient information, and provide point-of-care testing. Clinical Medical Assistants are projected to be among the fastest growing occupations in the next 5 years.
Coaching: Transforming Business and Personal Lives
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The coaching profession continues to evolve as a skill set and communication form that can be applied to many situations at work and in life. With the coaching profession on the rise it is important that coaches are trained in the most up-to-date methods of coaching their clients. This course uses the Co-Active Coaching Model to help you develop your skills in communication, relationships, and coaching to achieve transformational change in others.
Communicating Face-to-Face
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Much customer service is done when service workers are helping customers face-to-face. For customer service workers to provide exceptional customer service in the fast-paced, competitive business world, they must be able to gather information appropriately by asking and answering questions.
Communicating with the Elderly
Type: Professional Development Course
Course Hours: 1
Self-Study
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication.
Communicating with the Hearing Impaired
Type: Professional Development Course
Course Hours: 1
Self-Study
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word.
Communication Essentials
Type: Professional Development Course
Course Hours: 0.5
Self-Study
For companies and individuals to be effective at exceptional customer service, they must master the art and science of communications. This mastery starts with a good understanding of the elements of communication and the basic communications styles service providers will encounter. Communication is important to business; it is especially important when it comes to customer service. This course discusses essential elements of communication in the customer service industry.
Communication Perceptions
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings.
Communication Skills for the Health Care Professional
Type: Professional Development Course
Course Hours: 0.5
Agency Hours : 0.5
Self-Study
When health care workers effectively communicate with those they care for, it helps patients, clients, and residents feel less isolated and improves their sense of wellbeing.
Exceptional Customer Service
Type: Professional Development Course
Course Hours: 0.5
Self-Study
All companies have competition. Depending on the industry, a company’s competitors may count in the tens, hundreds, or even thousands. All these companies are working hard to gain customer attention. Customers prefer to spend their money with companies that deliver great service, respect their needs, and are willing to build a positive relationship with them.
Computer Repair
Type: Career Course
Course Hours: 225
Mentor Supported
We offer you the most effective way to earn your CompTIA A+ certification. CompTIA A+ is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-901; and CompTIA A+ Practical Application, exam code 220-902.
Computer Motherboard
Type: Career Course
Course Hours: 180
Mentor Supported
TThe CompTIA Network+ certification is the sign of a qualified networking professional. Our course is designed to teach the CompTIA Network+ skills necessary to prepare for the N10-007 certification exam. CompTIA Network+ certification is vendor-neutral, validates technical competency in network technologies, installation and configuration, media and topologies, management, and security. CompTIA Network + is designed to ensure a common level of understanding for IT Professionals.
Computer Security
Type: Career Course
Course Hours: 180
Mentor Supported
CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. CompTIA Security+ is an international, vendor-neutral certification that demonstrates competency in Network Security, Compliance and Operational Security, Threats and Vulnerabilities, Application, Data and Host Security, Access Control and Identity Management Cryptography.
Consultative Services
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Taking a consultative approach to customer service can build a loyal, profitable customer base.  This course discusses how to take a consultative approach to customer service. 
Container Gardening
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Many people want to eat healthier, which includes lots of fresh fruits and vegetables; but prices at the local market can make this expensive to do.  You can always plant a garden, but not everyone has the space for that. The answer to both problems is container gardening.  This course gives you the information you need to get started in the satisfying world of gardening.
COPD: Understanding and Treatment
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Do you or a loved one have Chronic Obstructive Pulmonary Disease (COPD)? COPD is emphysema, chronic bronchitis, or both. About 80 - 90% of COPD diagnoses are caused by smoking. Once COPD occurs, the disease is not reversible. With practical tools and an effective plan, you will have a good understanding of this lung disease, its treatment options, and coping strategies. Our COPD course will help you be better prepared to cope or care for a loved one with the disease.
Corporate Compliance & Ethics
Type: Professional Development Course
Course Hours: 1
Self-Study
This course presents information on corporate compliance and ethics in the United States.  Regulatory Compliance and oversight is a complicated discipline impacting public and government organizations, as well as the private sector.  This course gives learners an overview of regulatory compliance history, basic components of compliance and ethics program, and gives expectations for applying corporate compliance and ethics in the workplace. 
CPR Refresher
Type: Professional Development Course
Course Hours: 1
Self-Study
Many accidents and injuries can occur in the workplace. Having a workplace first-aid program that includes training workers on how to give Cardiopulmonary Resuscitation (CPR) minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive.
Create Stunning Digital Photographs
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
As a new photographer you’ve got to start somewhere and our Create Stunning Digital Photographs course is great place to start! The goal of this fun and informative course is to provide you with an introduction to digital photography and get you started on the path to becoming a great photographer. You’ll begin by learning the fundamentals of digital photography including composition, lighting, exposure and using your camera’s manual mode.
Creating Innovation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies that innovate create new competencies that in turn lead to a sustained competitive advantage or a competitive disadvantage. This makes managing the innovation process a critical management task. Organizational innovation is the successful implementation of creative ideas.
Creating Organizational Strategies
Type: Professional Development Course
Course Hours: 0.5
Self-Study
It is important for organizations to have a strategy, because the resources available to achieve long-term goals are limited; managers play a key role in creating company strategies. This course discusses how organizations create industry, cooperate, and company level business strategies.
Creativity Training for Writers
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Have you ever faced writer’s block? Transforming your visions onto paper doesn’t have to be difficult. Our Creativity Training for Writers course gives you the knowledge and tools to help unleash your creative side. We will discuss ways for breaking through writer’s block and methods for jumpstarting creativity. The basics of writing essays, memoirs, short stories and books and ways to get your name out there to publishers, magazines, and writer’s groups are covered.
Critical Thinking
Type: Professional Development Course
Course Hours: 1
Self-Study
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful. 
Cultural Differences
Type: Professional Development Course
Course Hours: 0.5
Self-Study
The business world is globalized, with many companies working across international boundaries; managers need to understand how to manage this environment. This course discusses the impact culture has on how people view management practices, and it discusses how to manage in a diverse world.
Cultural Diversity
Type: Professional Development Course
Course Hours: 1
Self-Study
This course is designed for general audiences.  The goal of this course is to provide information that helps individuals understand the importance of diversity in the workplace and how to best support it in ways that benefit everyone.  The success of an organization, and therefor it’s competiveness in the marketplace, is dependent upon its ability to understand diversity, realize its benefits, and embrace it.  Organizations that analyze their own workplace diversity and then cultivate an incl
Cultural Diversity (Diversidad Cultural)
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
El objetivo de este curso es proporcionar información que ayuda a individuos a entender la importancia de la diversidad en el lugar de trabajo y cómo apoyar mejor en formas que beneficien a todos. El éxito de una organización, y por consiguiente es competitividad en el mercado, depende de su capacidad para entender la diversidad y dar cuenta de sus beneficios.
Customer Advocacy
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Advocates have a huge influence over other current and potential customers as they are seen as “one of them”. Companies that promote a customer advocacy management program can reap the benefits these advocates provide. Customer Advocacy is a specialized form of customer service where companies focus on what is best for the customer.
Customer Loyalty
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Many companies reward their best customers with special deals.  This course discusses the value of customer loyalty programs.  
Customer Relationship Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals.  This course discusses how customer service management systems work and how they are used to provide better customer service.  
Customer Service in Behavioral Health
Type: Professional Development Course
Course Hours: 1
Self-Study
Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers. This course provides an introduction to customer service in the behavioral healthcare setting and how to identify the difference between mediocre and exceptional customer service.
Customer Service in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Customers are the lifeblood of virtually every business in every industry. Organizations and individuals who strive to deliver exceptional customer service are more likely to be successful. Providing good customer service is one of the most important things in healthcare.
Customer Service Professionalism
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Customer service professionals play a vital role in any organization that wants to be profitable. Professional service can be a competitive advantage that helps build a strong, consistent, and loyal customer base. In order for an organization to rise above their competition, they need a dedicated, professional customer service workforce that strives to build customer loyalty. This course discusses professionalism and why it is important for providing excellent customer service.
Customer Service Strategies
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order to be successful, companies and individuals must first decide where they want to go, and then they make plans on how to reach their objectives.  This course discusses how organizations develop and execute customer service strategies.  
Customer Service Survival Skills
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business.
Customer-Focused Listening
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Listening is more than simply hearing the words said by someone else. Listening occurs when the listener takes the time to fully comprehend what the speaker is trying to say. This is an important skill for customer service providers, because the customer’s decision to purchase a good or product is as much an emotional decision as it is a rational one.
Dealing with Difficult People
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their victim anymore.
Decision Making in Groups
Type: Professional Development Course
Course Hours: 0.5
Self-Study
A very high percentage of companies use groups of people to make decisions, because groups usually come up with better solutions then people working alone do.  This course discusses group decision making and gives several processes groups can use to arrive at a decision.
Delivering Bad News in Healthcare Settings
Type: Professional Development Course
Course Hours: 1.5
Self-Study
“I have some bad news for you.”  No one likes hearing this statement, especially in a healthcare setting. For staff members and caregivers who work every day with the sick, injured, and elderly, having to be the bearer of bad news can become a common, almost routine part of the job. This can be a rather difficult chore for most people because everyone reacts differently to learning something that is life changing to his or her own health or the health of a loved one.
Dental Office Assistant
Type: Career Course
Course Hours: 225
Mentor Supported
The Dental Office Assistant course delivers all the latest information and skills practice you need to succeed in the paperless era: technology, forms, and equipment in use today as well as up-to-date coding information and HIPAA and OSHA guidelines. This course describes functions of the dental business office and how to properly communicate information to patients.
Departmentalization in an Organization
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies are organized into subunits or departments, in order to make management more effective and efficient. This course discusses the five major ways organizations are departmentalized.
Developing a Partnership
Type: Professional Development Course
Course Hours: 0.5
Self-Study
When customer service providers give customers value that goes beyond the product or service offered, they create partnerships. Establishing partnerships with the customer is an important way to grow sales and a business. When a customer service worker adds value to a customer relationship, they can direct resources and capabilities in ways that really benefit every customer they come into contact with; they need to do more than give lip-service to the partnership.
Diabetes: Prevention and Treatment
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Do you or a loved one have pre-diabetes?  We all know that we need to exercise and watch what we eat, but until something goes wrong, it’s sometimes hard to commit to.  Understanding diabetes will help you take action to reverse or minimize your risk of developing type 2 diabetes.  Our Diabetes: Prevention and Treatment course will give you practical tools to empower you to take control of your health and share healthy habits with those you love.
Differentiation for the Elementary Classroom
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The elementary classroom today, is more diverse, inclusive, and plugged in to technology than ever before and although schools today are changing so rapidly, the power of differentiation remains the same and the need is ever growing!
Digital Communication
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In today’s fast-paced world, customer service providers need to rely on email and telemarketing to stay connected to customers. The use of email has revolutionized the way the working world communicates. Email lets customer service workers stay connected to customers asynchronously, without having to talk directly to them.  When used properly, email is a very effective service tool. Another way to stay connected to busy customers is through telemarketing.
Dining Room & Banquet Management
Type: Career Course
Course Hours: 180
Mentor Supported
This Dining Room & Banquet Management course is ideal for a student that wants to move into hospitality management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The course includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts.
Direct Support Professional
Type: Career Course
Course Hours: 180
Mentor Supported
Direct Support Professionals provide care for individuals with developmental and or physical disabilities in a number of settings including group homes, day programs, home & community based services, and vocational rehabilitation. Students will learn methods for providing assistance with living skills development, health maintenance, medication administration, personal care, and behavioral development.
Disaster Preparedness in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Workplace emergencies are rather common. They range from small incidents, such as a fire alarm going off, to large events like hurricanes and snowstorms. In the long-term healthcare setting, staff members are responsible for more than just their own safety during an emergency. They must also see to the needs of patients and residents.
Discover a Career as a Dental Office Assistant
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Working as a dental office assistant is an ideal method of finding employment in the professional setting of a dental office without spending the time or money to pursue a more in-depth education required of those working in the clinical side of the dental practice. As a dental office assistant, you often single-handedly manage the office side of the operation.
Discover a Career as a Medical Coder
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Are you interested in a career in the medical industry? This field is rapidly growing and there is high demand for individuals with knowledge of medical office operations, which includes diagnostic and procedural coding. Our Discover a Career as a Medical Coder provides an overview of essential coding concepts that are relevant in today’s coding systems.
Discover a Career as a Medical Office Assistant
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
A medical office assistant is a great career for any person who wants to be a part of medicine, but who doesn’t have the time or money to pursue a more in-depth education that leads to nursing or medical school.
Discover a Career as a Paralegal
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The topics handled in our Discover a Career as a Paralegal course include a brief synopsis of on-the-job duties, job opportunities and a variety of legal specialties served by paralegals. We will cover the differences between civil and criminal law, legal office management and paralegal ethical concepts.
Discover a Career as a Pharmacy Technician
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The demand for skilled pharmacy technicians is rapidly growing. If you are interested in a dynamic career in a high paced medical field, this course is for you. This course provides an overview of the history of pharmacology and the day to day responsibilities of a pharmacy technician in hospital and retail pharmacy settings. Common drugs and their uses, as well as how they are administered and possible interactions in the body are described.
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Discover a Career as a Teaching Assistant courses provides a comprehensive overview of this rewarding career in the education field. Our course covers the various ways paraprofessionals support the overall development of the child and it also introduces effective instructional strategies and behavior management techniques. Understanding ways paraprofessionals support the classroom, academically and emotionally, will help define how vital this profession is.  
Discover a Career as a Veterinary Assistant
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Becoming a Veterinary Assistant can be a rewarding career in which you have the potential to make a difference in the lives of animals and the people who love them. This course provides an overview of the history of veterinary medicine and the overall day to day operations in a hospital or clinic setting. You will be introduced to basic skills such as maintaining medical records, pet health care such as grooming and dental practices, and potential diseases that affect animals.
Discover a Career as an Interior Designer
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Interior design touches the lives of all of us in most aspects of life. At one time or another, almost everyone has been an interior designer or decorator on a limited scale when choosing a painting color or rug, when buying furniture for a new living or work space. Our Discover a Career as an Interior Designer course incorporates concepts used with design, color, textiles, flooring and lighting to give you a broad overview of the fundamental aspects of interior design.
Diversity and Individual Differences
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order to have a diverse workplace, managers need to first understand how people differ. Surface-level diversity is the differences in people that are immediately observable, measurable, and generally not changeable. Deep-level diversity is those differences between people that are communicated through a worker’s behavior and can only be learned through extended interactions with each other.
DIY Dog Grooming
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
There are many reasons regularly grooming your dog is important. A few are changing climates, avoiding stinky, matted hair, and flea and tick control. Our DIY Dog Grooming course will explain the proper steps for professionally grooming your pets – all from the comfort of your home. You’ll be introduced to a number of grooming tools, techniques for bathing and trimming, and cleaning up after common problems, such as dirt and paint.
Drug and Alcohol Counseling
Type: Career Course
Course Hours: 270
Mentor Supported
Have you ever thought about a career in addiction coaching? Do you feel passionate about helping people reclaim lives that have been deteriorated by drugs or alcohol? Addiction coaching professionals treat individuals who are in need of substance abuse counseling as well as offer peace of mind to the families of persons who are in need of drug addiction counseling.
Drug and Alcohol Counseling
Type: Career Course
Course Hours: 270
Mentor Supported
Drug and Alcohol Counseling Level 2 is a comprehensive course for people who want to work with the chemically dependent and addicted in a variety of treatment settings. This course shows the student how to use the best evidence-based treatments available, including motivational enhancement, cognitive behavioral therapy, skills training, medication and 12 step facilitation.
Drugs in the Workplace
Type: Professional Development Course
Course Hours: 1
Self-Study
Workers who use alcohol and drugs on the job, or come to work while under the influence of either, pose significant risks to the safety, productivity, and profitability of a company. Companies that adopt and enforce a drug-free workplace policy and program can mitigate many of these risks and will have healthier, happier workers.
Drugs in the Workplace (Drogas en el Trabajo)
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
"Trabajadores que consumen alcohol y drogas en el trabajo, o llegan a trabajar bajo la influencia de cualquiera de estas dos sustancias, son considerados un riesgo importante para la seguridad, la productividad y rentabilidad de una empresa. Las empresas que adoptan y imponen una política y programa de áreas de trabajo libres de drogas son capaces de moderar muchos de estos riesgos, y tener trabajadores más saludables y felices.
Early Childhood Development
Type: Career Course
Course Hours: 180
Mentor Supported
Early Childhood Development introduces the unique qualities of the young child as distinguished from older children and demonstrates how to work with young children in ways that correspond with their individual developmental level and social and cultural environment. In each modules text, you will find “in the classroom” inserts that illustrate how current findings and theories translate into real applications in daycare centers, preschools, kindergartens, and primary schools.
Ebola Virus
Type: Professional Development Course
Course Hours: 1
Self-Study
The current outbreak of Ebola in West Africa has been connected to more than 4,000 deaths since the latest outbreak began late 2013 (Weintraub, 2014). The Ebola virus, formerly known as Ebola hemorrhagic fever, is a rare disease caused by an infection from the Ebola virus strains. While rare, it is severe and often fatal in humans. Wild animals are believed to transmit the virus to people, and it spreads through the human population through close person-to-person contact (WHO, 2014).
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Writing is performed every day in the business world but unfortunately, not everyone is good at business writing. Throughout this course, you will discover simple solutions to your business writing dilemmas. Business communication needs to be simple and direct. The same should be true for business writing.  Effective Business Writing reviews simple layout ideas, elements of basic sentence structure and common grammar and spelling mistakes.
Effective Communication Among Caregivers
Type: Professional Development Course
Course Hours: 1
Self-Study
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communica
Effective Editing
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The world of book production has changed drastically for the fiction and non-fiction writer. In today’s world of publishing, the intense competition for the attention of publishers and readers means you are pretty much on your own as far as the editing of your book, especially as a first time writer. In this course, Effective Editing, we discuss the information you need to proofread your material so you eliminate the grammar and spelling errors that are so distracting to your readers.
Effective Professional Communications
Type: Professional Development Course
Course Hours: 1
Self-Study
Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and successful.  People tend to think of communications as only the words they say or write, but it is so much more than that.  Communications includes the environment it is used in, how words are said, non-verbal and cultural aspects, and how the communicator’s personality affects their style
Electronic Health Records
Type: Career Course
Course Hours: 270
Mentor Supported
The nation's health care delivery system is rapidly being transformed by the introduction of computer-based health information systems - specifically, by electronic health records (EHRs). This Electronic Health Records course answers the need for health care students to understand the entire medical office workflow process, from scheduling an appointment with the doctor to collecting the final payment.
Email Etiquette
Type: Professional Development Course
Course Hours: 1
Self-Study
In decades past, business writing was a rare, formal event. Most everyone has a computer at home or work these days, so we are now many times more likely to send a written message to others using email. Sometimes these messages are poorly written, which creates misunderstandings and affects the sender’s reputation. 
Email Etiquette: Netiquette
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
E-mail is one of the greatest inventions of our lifetime phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? This course helps you learn the best way to create and use e-mail.
Emotional Intelligence in the Workplace
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Emotional intelligence provides a road map for us to know whether we are on the right track in our personal and professional lives. Emotional intelligence is our guide for how we relate to others, and it can determine our success in managing conflict and finding our passion in life and work.
Emphysema: Prevention and Treatment
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The respiratory system is a vital, complex system which controls one of the most important aspects of the human body: breathing. Ensuring the body has clean air to breathe, free from pollutants and irritants is one of the best ways to stay healthy. This course focuses on how Emphysema and other Chronic Obstructive Pulmonary Disorders are diagnosed and methods for prevention and treatment.
Employee Compensation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Compensation is the financial and non-financial rewards that a company gives their employees in exchange for their work, and it is based on three types of compensation decisions: pay level, pay variability, and pay structure.  Pay-level decisions are based on if workers are paid below, at, or above the market average.  Pay variability refers to the extent to which a company pays individuals differently.  Pay structure is related to the internal pay distributions within a company. How well (or
Employee Terminations
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Employee separation describes when an employee leaves their employer for any reason. These separations might be voluntary, because the employee chooses to leave, or involuntary, when the employer decides to end the relationship. Some employees simply abandon their job for a variety of reasons, nefarious and otherwise. Organizations also choose to downsize and eliminate jobs within the company by offering early retirements or laying-off workers.
Employment Law
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers are expected to adhere to much different federal, state,county, and local laws that pertain to how companies recruit, hire, train, promote, terminate, and treat their workers. The general effect of all these laws is that employers are not allowed to discriminate in employment decisions on the basis of an applicant’s membership in a protected class.
Enhancing Team Effectiveness
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Setting specific team goals is critical to team success, because improving team performance is much more complex than improving the job performance of a sole worker. Organizations can take actions that ensure that team goals result in superior team performance, such as setting stretch goals and selecting the right people to work on the team. Team training is an important element of team effectiveness, because skills developed working alone may not be enough for the team environment.
Essentials of Emotional Intelligence
Type: Professional Development Course
Course Hours: 1
Self-Study
When we hear the word intelligence, most of us think of our IQ scores.
Ethical Decision Making
Type: Professional Development Course
Course Hours: 1
Self-Study
People working in business and industry make many decisions every day, most of them are routine ones made in the moment with little active thought. Others are important decisions that have a direct impact on the lives of others. Businesses that fail to behave in an ethical manner will alienate employees, drive away business partners, and eventually lose customers; unethical business practices will eventually kill that company.
Ethical Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers in today’s organizations are expected to do the right thing. Ethics is the set of moral principles or values that defines right and wrong for a person or group of persons.  Workplace Deviance is unethical behavior that violates organizational norms about right and wrong. The U.S. Sentencing Commission Guidelines for Organizations were established so that companies can be prosecuted and punished even if management didn't know about the unethical behavior.
Event Planning & Management
Type: Career Course
Course Hours: 270
Mentor Supported
Event planners need professional caliber information that explains everything from how to decorate, to the use of technology, and everything in between. In this course you will learn that information and much more. It is through planned events that we remember our shared history, our friends, family, and community.
Expectancy Theory and Motivation
Type: Professional Development Course
Course Hours: 0.25
Self-Study
One way to understand what motivates people is by learning how individuals choose to give a certain level of effort. Expectancy theory states that workers will become motivated based on the extent to which they believe that their efforts will lead to high performance, that this high performance is going to be rewarded, and that they will happy with the rewards offered.
Extreme Customers
Type: Professional Development Course
Course Hours: 0.5
Self-Study
All customer service workers will have to deal with angry and upset customers at times.  This course discusses ways to handle extreme customers.  
Farm Animals and Their Health
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Many people are returning to their roots these days and venturing into one of the oldest professions - farming - but on a smaller scale. Small scale farming is a viable source of side income as well as a great family food source. This course will provide you with resources and information needed to start raising, caring for and profiting from small animals and cattle.
Feedback: Giving, Receiving, and Using
Type: Professional Development Course
Course Hours: 1
Self-Study
We all experience feedback in our work and personal lives. When someone shares an opinion about our performance and behavior, it is feedback. When the feedback is negative, we call it criticism.
Financial Management For Lay People
Type: Professional Development Course
Course Hours: 1
Self-Study
Finance is the discipline of evaluating investments and raising capital to fund those investments. Financial decisions are everywhere in our lives, and it is important to understand both how to make those decisions as well as their impact. This course covers the basic principles of finance for the lay person in order to be able to apply them in their daily life.
Finding and Adapting to Global Climates
Type: Professional Development Course
Course Hours: 0.5
Self-Study
When managers decide to move into a foreign market, they need to consider several factors.  This course discusses what makes a foreign market attractive, why companies need to adapt to foreign markets, and how to prepare managers for an overseas assignment.
Fire Safety
Type: Professional Development Course
Course Hours: 1
Self-Study
This course is designed for general audiences. The goal of this course is to provide information that helps employer and employees know more about common fire emergencies that can happen in the workplace. It teaches employee awareness and knowledge of various fire safety issues, promoting effective response practices for businesses and work facilities in general.
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Este curso está diseñado para todos los públicos. El objetivo de este curso es ofrecer información que ayude al empleador y empleados para saber más sobre emergencias por incendios comunes que pueden producirse en el lugar de trabajo. Proporciona al empleado conocimientos sobre varios aspectos de seguridad contra incendios, promoviendo prácticas de respuesta efectivas para empresas e instalaciones de trabajo en general.
Fire Safety in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
Fire safety in healthcare facilities like nursing homes, retirement homes, hospice, and eldercare facilities requires a special response by staff members that goes beyond what one expects in other organizations. This is because both patients and their families have placed a special trust in you to see to the safety of people who, in many cases, are not able to help themselves. The threat of fire is serious for any organization, but this is especially true in long-term healthcare facilities. T
Seguridad Contra Incendios en Centros de Reposo
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Seguridad contra incendios en centros de salud como hogares de ancianos, geriátricos, Hospicio y servicios de atención de adultos mayores requiere una respuesta especial de los miembros del personal que va más allá de lo que uno espera en otros tipos de empresas. Esto es porque los pacientes y sus familias han depositado una confianza especial en los miembros del personal para la seguridad de las personas que, en muchos casos, no son capaces de ayudarse a sí mismos.
First Aid for Dogs and Cats
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
When your dog or cat is injured or sick, accurate assessment of the situation and quick treatment is vital to recovery. It is important to be prepared for even the most common injuries and have the necessary supplies available at all times. Our First Aid for Dogs and Cats course provides a comprehensive guide to keep your pet healthy. This course covers medications, proper dosages, common illnesses and injuries, such as burns, breathing problems, wound care and much more.
First-Aid Refresher
Type: Professional Development Course
Course Hours: 1
Self-Study
Many accidents and injuries can occur in the workplace. Having a workplace first-aid program minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive. This course IS NOT designed to be a primary or introductory lesson on first-aid and emergency response; rather it is intended to provide refresher training to workers who have already attended an initial first-aid training program.
Fitness & Nutrition Coaching
Type: Career Course
Course Hours: 270
Mentor Supported
Our Fitness and Nutrition Coaching course provides all the information you need to coach others to their optimal health. This comprehensive guide will show you all the aspects of health and wellness and how they can be applied to unique individuals. Health is not just the absence of illness but it’s a feeling of overall well-being.
Flipped Learning for Elementary Instruction
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Are you looking for guidance for incorporating flipped techniques in your classroom? The basic principle of flipped learning involves providing direct instruction for the individual outside of class so that there is more strategic use of in-class time for group work.
Floral Design
Type: Career Course
Course Hours: 270
Mentor Supported
Our Floral Design course prepares students for a career designing floral arrangements and running a successful florist business. The course balances theory with practice, covering the history of design, artistic elements, floral anatomy, and nomenclature, along with techniques, tools, and specialties.
Food Safety
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Each year millions of Americans get sick, hundreds of thousands are hospitalized, and several thousand die from tainted food served in restaurants or prepared at home. This is unfortunate because most foodborne illnesses are caused when food is not handled properly.
Forms for Global Business
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Many businesses start as domestic entities that expand into global companies through various means; managers play a key role in helping their businesses go global. This course discusses how companies use various different strategies to form a global business.
Fostering a Nurturing Healthcare Workplace
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Every organization in every industry has to get work done by using limited resources; this is especially so in the field of healthcare. Healthcare facility administrators who have to achieve results using fewer resources should understand the important role that staff training, productivity, job satisfaction, and motivation plays in getting the job done. A workforce that is engaged is also satisfied. This in turn increases productivity for the facility.
Foundations of Control
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Control is an organizational process that creates standards towards achieving goals, compares the actual company performance to the standards, and then takes action to correct deviation from the standards and restore performance. Control is a continuous, dynamic, cybernetic process. When performance deviates from the standards, managers analyze the deviations and create and execute plans that should achieve the desired performance and meet the preset standards.
Fueling Creativity in the Classroom
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
All teachers want children to fulfill their creative potential, but teachers and other adults often unintentionally stifle creativity.  Fueling Creativity in the Classroom is designed to help teachers know and understand the skills that children need to thrive in the future: knowing how to learn, passion and curiosity, people skills, and creativity.  Teachers need to ensure that every single early childhood setting is a place where ideas can grow and our course will help new and seasoned teac
Fundamentals of Decision Making
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Decision Making is a process of choosing solutions from available alternatives, and managers are required to make both important and routine decisions on a daily basis. This course discusses the rational decision making process, along with limitations to that process.
Fundamentals of Technical Writing
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
If you enjoy writing and love a challenge, technical writing just might be a career for you. Our Fundamentals of Technical Writing course exposes you to all aspects of this form of writing, including how to translate technical documents into everyday language that people will understand. Technical writing requires writing, editing, and rewriting since clear writing is often the product of several revisions.
Fundraising for Nonprofits
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
There is no one-size-fits-all method of organizational development or fundraising, either.  Every nonprofit organization has a unique mission and strategy for supporting that mission.
GED® Math Test Preparation
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Get ready to create your own path to GED Math success!  Our course will prepare you take the Mathematics portion of the GED exam with a study plan to fit your needs.  This GED math review course will provide several resources from strategies, review of materials, test-taking tips, practice exercises, and exams. 
GED Test Preparation
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
This course will prepare you take the GED (General Education Development) test.  The GED test is broken into five-test sections.  The sections included in this course are Language Arts, Writing, Language Arts, Reading, Social Studies, Science, and Math.  This online course provides many resources from test-taking tips and strategies, exercises, assignments, and practice test with explanation of answers.  The testing format will be explained and broken down to highlight the current testing are
Genealogy Basics
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Genealogy involves detective work and sound analysis; it should not involve guesswork. If you cannot find real proof, the definitive answer has to wait.  Sometimes that means years of patience. A good genealogist never stops learning or developing their methods and techniques.  When you do not stay sharp, you set yourself up to hit a brick wall.
Global Business Trade Rules and Trade Agreements
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Trade barriers and free-trade agreements create new business opportunities and they intensify competition, both of which are the manager's top jobs. This course discusses how trade is both blocked and allowed in the global business environment.
Going Green
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Going Green course will teach students simple, budget-friendly ways to help them and their families live a healthier, more planet-friendly lifestyle. With step-by-step instruction, our students will access uncomplicated solutions to help them conserve, reduce, reuse, and recycle, and, thus, minimize impact on the planet. They will discover that even small changes make a difference and that going green is good for our health, the planet, and even our budgets.
Grant Writing 101
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Grant Writing is at the heart of the nonprofit world, and Grant Writers remain in high demand. Philanthropy has remained strong in the United States. From large funders such as Bill and Melinda Gates to small funders, Grant Writers seek to secure funds for individuals. The Grant Writer provides a crucial connection between the person seeking grants and funders.
Green Interior Design Specialist
Type: Career Course
Course Hours: 180
Mentor Supported
Our Green Interior Design Specialist course provides comprehension information on how to apply sustainable design principles and practices on projects. It presents the tools and knowledge needed to implement an environmentally responsible approach for any interior design project. The course opens with a broad perspective on global sustainability followed by an in-depth look into creating eco-friendly interior designs.
Guns 101: A Beginner’s Guide to Buying and Owning Firearms
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Are you interested in firearms, but do not know where to start?  Our Guns 101: A Beginner’s Guide to Buying and Owning Firearms course will explore the major types of firearms-how to handle them and their purposes.  Taking our course will provide enough information to enable students to make a decision on which type of firearm may be right for them.  Also included in our class is a guide to how to manage your firearm; from carrying and firing, to storing your firearm.  Our class will give stu
Influenza Virus
Type: Professional Development Course
Course Hours: 0.5
Self-Study
H1N1 (sometimes referred to as “swine flu”) is a new influenza virus causing illness in people. This virus was first detected in people in the United States in April 2009. In this course you will learn more about the H1N1 virus and what to do if you think you have contracted it. 
Influenza Virus
Type: Professional Development Course
Course Hours: 1
Self-Study
The Highly Pathogenic Avian Influenza A (HPAI H5N1) virus is a deadly influenza strain found mostly in birds in Asia and Africa; it is not currently a flu strain seen often in humans. It is, however, a deadly flu virus that the CDC considers a high potential to become a future pandemic. This course discusses the H5N1 flu virus and what businesses and individuals can do in the event of a pandemic or flu outbreak.  
Handling Aggressive Residents and Patients with Dementia
Type: Professional Development Course
Course Hours: 1
Self-Study
Patient care often goes beyond general medical support.
Happy Employees Give Better Service
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Well trained, empowered, satisfied employees are much more likely to deliver exceptional customer service. An old adage says that the “customer comes first.”  But some companies are finding that placing their employee’s needs first actually leads to much better customer service. This is because a loyal, empowered, well trained, happy employee is much more likely to treat customers well when compared to unhappy employees.
Harassment
Type: Professional Development Course
Course Hours: 1
Self-Study
This course will describe ways to identify and prevent workplace harassment, as defined by Title VII of the Civil Rights Act of 1964 and subsequent acts and case law.  The course will familiarize readers with an individual’s, supervisor’s, and company‘s responsibilities to maintain a workplace free of harassment, in accordance with standard organizational policies as well as Federal, State, and Local Laws.
Having a Customer Focus
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Customer service is not about making a sale at all costs; it’s about ensuring the customer receives what they need. Customers’ Perception of a company’s customer service is affected by the actual service delivered. Service failures are bound to arise, so rather than dwelling on negative aspects of customer problems, companies should focus on the positive opportunities the problems generate. This course discusses ways to ensure workers provide a customer focus.
Hazardous Materials
Type: Professional Development Course
Course Hours: 1
Self-Study
In these modern times, hazardous chemicals and materials are everywhere. Almost every business and household regularly uses products that are potentially harmful to people if they are not used in accordance to manufacturer instructions. Employers have a responsibility to ensure that workers are aware of hazardous materials they will use or may come into contact  with.
Hazardous Materials (Materiales Peligrosos)
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
En estos tiempos modernos, los productos químicos y materiales peligrosos están en todas partes. Casi todos los negocios y hogares utilizan regularmente productos que son potencialmente dañosos para las personas si no se utilizan de acuerdo a las instrucciones del fabricante. Los empleadores tienen la responsabilidad de garantizar que los trabajadores son conscientes de materiales peligrosos que van a utilizar o puedan estar en contacto con.
Health Information Technology
Type: Career Course
Course Hours: 180
Mentor Supported
Our Health Information Technology (HIT) course provides strategies and concepts related to the comprehensive management of health information. Students will learn how to organize and secure health information to improve the quality, safety, and efficiency of the health care delivery system.
Healthcare Informatics: An Introduction
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Computer applications are the backbone of today's healthcare. Healthcare Informatics involves the obtaining, storing, retrieving, and using of healthcare information to nurture better collaboration among a patient's various healthcare providers. As the healthcare and technology fields continuous to grow, healthcare informatics is considered one of the number one job opportunities in an emerging industry.
Hepatitis B Virus
Type: Professional Development Course
Course Hours: 0.5
Self-Study
People who work in certain situations, such as healthcare workers, emergency response personal, lab personnel, and others, may be exposed to human blood on a regular or occasional basis. Sometimes this blood is infected with bloodborne pathogens like the hepatitis B virus, so it poses a health risk for workers.
HIPAA An Introduction (HIPAA Una Introducción)
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Este curso presenta información clave, destacando los títulos I y II de la ley HIPAA. Este curso está dirigido a público en general que desean obtener un entendimiento de HIPAA y cómo esta ley se refiere a ellos personalmente o cómo debe cumplir con él en sus operaciones diarias. El objetivo general de este curso es para aumentar el conocimiento empleado y los derechos individuales y responsabilidades bajo HIPAA y mejorar aún más la salvaguardia de la información de salud.
Nurses
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II.  The course is for nurses, a primary care-giver responsible for applying HIPAA rules many times each day.  In addition to a general discussion of HIPAA, the course contains case studies in three areas important to nursing professionals: Protected Health Information, Electronic Transactions Security, and Physical Safeguards.  The goal of this c
Substance Abuse Providers
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II.
HIPAA Privacy
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II.  The course targets general audiences who seek to better understand HIPAA and how it impacts them personally or how they should comply with HIPAA standards in their day-to-day operations.  The goal of this course is to increase the learner’s awareness and understanding of individual rights and responsibilities under HIPAA so they can improve t
Hiring the Right Frontline Caregivers in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1.25
Self-Study
Great talent doesn’t always walk in the door asking for a job.
Healthcare Professionals
Type: Professional Development Course
Course Hours: 4
Agency Hours : 4
Self-Study
HIV is the human immunodeficiency virus. It is the virus that can lead to acquired immune deficiency syndrome, or AIDS. AIDS stands for Acquired Immunodeficiency Syndrome. This course will help you as a healthcare professional understand HIV/AIDS better as well as the OSHA Guidelines.
HIV & AIDS Red Ribbon
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
The human immunodeficiency virus, commonly referred to as HIV, is the virus that can lead to acquired immunodeficiency syndrome (AIDS) in people. HIV is considered a pandemic because the infection has spread through human populations across a large region; in this case the entire planet. As of 2011, about 34 million people worldwide have HIV.
Male Couple
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
The first cases of what would later become known as AIDS were reported in the United States in June of 1981. Since then, 1.7 million people in the U.S. are estimated to have been infected with HIV.  This course will explore the prevalence of HIV/AIDS among special populations. 
Biohazard
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Healthcare personnel are at risk for occupational exposure to bloodborne pathogens, including hepatitis B virus (HBV), hepatitis C virus (HCV), and human immunodeficiency virus (HIV). Exposures occur through needlesticks or cuts from other sharp instruments contaminated with an infected patient's blood or through contact of the eye, nose, mouth, or skin with a patient's blood. Learn about the risks as well as preventative steps that can be taken in the workplace.
Testing & Treatment
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Up to 1 out of 4 people who have HIV don't know it. Testing for HIV has become faster and more convenient and there are many testing options available. Knowing if you have HIV can be essential to your sexual health.  And if you know you don't have HIV, you can learn what you need to do to protect yourself and your partner(s) from getting it.
Home Decorating
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Do you dream about creating picture-perfect rooms, but do not quite know how to achieve them?  Do you desire better functioning spaces for your working, playing or living?  Do you wish you could express your personal style better?  Our Home Decorating course will get you up to speed on what you need to know about decorating with style while staying within your budget.  Our course contains all of the basics-including how to figure out what you can spend; how to spend it; and the latest and gre
Home Health Aide
Type: Career Course
Course Hours: 225
Mentor Supported
A Home Health Aide (HHA) may also be known as a Home Caregiver or Residential Assistant (RA). An HHA provides basic, personal care and health-related services to a variety of individuals (patients) who require more assistance than family and/or friends are able to provide. HHAs are part of a category of occupations that is commonly referred to as "direct care workers." The services/care that a Home Health Aide provides depends upon their specialty area.
Hospitality Sales
Type: Career Course
Course Hours: 180
Mentor Supported
In today’s competitive hospitality market, understanding sales and marketing is essential to succeed in the hospitality business. Our Hospitality Sales and Marketing course provides an in-depth look at established marketing themes unique to the hospitality world. The content draws upon practical experiences and new trends related to customer relationship management, advertising, social media, and technology.
Hospitality
Type: Career Course
Course Hours: 180
Mentor Supported
How to Run a Business Meeting
Type: Professional Development Course
Course Hours: 1
Self-Study
Business meetings provide the opportunity for groups to gather to discuss, plan, and identify gaps in organizational goals.
HR01 Human Resource Management: An Introduction
Type: Professional Development Course
Course Hours: 1
Self-Study
All organizations share a common theme: they have goals, and they need to accomplish these goals through people. All organizations need physical, financial, intangible, and human assets to succeed. They also need an organization-wide strategy, business-level strategy, and a functional strategy. One of the few areas of an organization that impacts all these assets and strategies is the Human Resources Department.
HR02 HR and Strategic Planning
Type: Professional Development Course
Course Hours: 1
Self-Study
Human Resource Managers are responsible for planning the human side of an organization’s operations, one of their most critical roles. Before a plan can be created, HR must ensure it is aligned to the organization’s strategies, and is part of the strategic planning process. To plan successfully, HR creates projections on how many workers the organization will need if they are to meet their future activity goals while maintaining operational efficiently.
HR03 Describing the Job
Type: Professional Development Course
Course Hours: 1
Self-Study
Job analysis and design are critical to the success of all later Human Resource Management stages. During job design, organizational goals and objectives are translated into relevant tasks and responsibilities, which are then grouped into specific roles and job positions. These job positions are then integrated into departments or business units to create organizational structure, which becomes the vehicle or system through which the company operates.
HR04 Recruiting Talent
Type: Professional Development Course
Course Hours: 1
Self-Study
The attraction and recruitment of employees has been at the center of employers’ attention for many years. People are the most valuable asset of an organization. Without their knowledge, skills, and talents, an organization will not be able to operate or compete effectively in the marketplace. This is why recruitment plays a strategic role. The purpose of the recruitment process is to identify and attract qualified talent for organizational jobs in a timely and effective manner.
HR05 Hiring and Placing Talent
Type: Professional Development Course
Course Hours: 1
Self-Study
Selecting the right employees is seen by most as the main duty of HR, but it is a crucial and challenging decision-making processes for the entire organization; Human Resource Management leads this process. An effective selection process will help an organization choose the best person from the pool of applicants who will fit both the specific open position and the organization as a whole.
Group of business people standing around with file open and talking
Type: Professional Development Course
Course Hours: 1
Self-Study
Pay and benefits are critical factors in the attraction, motivation, and retention of talented employees. The key to a successful pay and benefits package is how well it motivates employees to consistently exhibit attitudes and behaviors that are aligned with the organization’s goals, strategies, and culture. Therefore, the motivational role of these rewards should determine pay and benefits.
Woman working on a computer
Type: Professional Development Course
Course Hours: 1.5
Self-Study
 
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Pay and benefits are critical factors in the attraction, motivation, and retention of talented employees. The key to a successful pay and benefits package is how well it motivates employees to consistently exhibit attitudes and behaviors that are aligned with the organization’s goals, strategies, and culture. Therefore, the motivational role of these rewards should determine pay and benefits.
Lightbulb with word Benefits inside
Type: Professional Development Course
Course Hours: 1
Self-Study
Employee benefits give compensation that goes beyond both wages and salary; some examples include health insurance, retirement plans, and paid time off. Only about 7% of benefits expenditures are legally required, yet employers often voluntarily provide their employees with numerous additional benefits in the hope of gaining a competitive advantage in attracting, retaining, and motivating the right talent.
Human Anatomy
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Human Anatomy course provides necessary background information which is essential for students to assimilate anatomy information.  Our course is useful for increasing not only an intellectual understanding of anatomy but also self-awareness of the body in action.  For most people, anatomy can be somewhat intimidating, but this beginning level course will help you sort through fascinating facts about the human body in a straightforward, easy to comprehend manner. 
Human Resource Essentials
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Whether you are a newly promoted manager, a business owner or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. This class is specifically designed to help people without any experience or knowledge of human resources to understand the critical functions and how it affects us all.
Human Resource Planning
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Human resource management is the set of tasks managers undertake to effectively manage a company’s employees.  Strategic human resource management is the process of connecting the human resource function in an organization to the strategic objectives of the organization in order to improve performance.  There are two types of roles on a human resource management team: generalists and specialists.  Human resource management also includes the processes of performance management and succession p
Human Resources Exam Prep (PHR/SPHR)
Type: Career Course
Course Hours: 135
Mentor Supported
Our Human Resources Exam Prep course is designed to provide human resource professionals with a fun and engaging opportunity to prepare for the revised Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification exams. The Human Resources Exam Prep course walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions.
Human Resources Management
Type: Career Course
Course Hours: 135
Mentor Supported
Learn about the exciting world of today's Human Resources Management throughout this online course. This HR management course weaves together solid human resource principles and real word scenarios companies and managers face, such as recruiting, training, developing, managing, compensation, benefits, safety, and work motivation. This course highlights important challenges facing managers and employees in today's business climate.
House
Type: Career Course
Course Hours: 210
Mentor Supported
Our HVAC/R Technician 1: Fundamentals & Refrigeration course has a clear-cut vision of necessary knowledge to gain employment in the HVAC/R industry. This HVAC/R Technician course provides comprehensive coverage of the fundamentals of the HVAC/R industry and refrigeration systems. Our HVAC/R Technician course delivers fundamental concepts, the most current trends, and practical applications with simple language and skillfully presented concepts.
HVAC/R Technician 2: Air Conditioning & Heating Systems
Type: Career Course
Course Hours: 210
Mentor Supported
Our HVAC/R Technician 2: Air Conditioning & Heating course has a clear-cut vision of necessary knowledge to gain employment in the HVAC/R industry. This HVAC/R Technician course provides comprehensive coverage of air conditioning and heating systems. Our HVAC/R Technician course delivers fundamental concepts, the most current trends, and practical applications with simple language and skillfully presented concepts.
HVAC/R Technician 3: System Design, Installation, and Maintenance
Type: Career Course
Course Hours: 210
Self-Study
Our HVAC/R Technician: System Design, Installation, and Maintenance course has a clear-cut vision of necessary knowledge to gain employment in the HVAC/R industry. This HVAC/R Technician course provides comprehensive coverage of HVACR system design, installation, and maintenance. Our HVAC/R Technician course delivers fundamental concepts, the most current trends, and practical applications with simple language and skillfully presented concepts.
Customers
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Most every business today sells something, whether it is a commodity, product, or a service.
Implementing Change
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order for organization’s to maintain a competitive advantage, they must be willing to change with the times, because change is inevitable. This course discusses the various roles managers play as they implement change within an organization.
Improve Your Grammar and Punctuation
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Feel a little rusty with your grammar skills? Take our Improve Your Grammar and Punctuation course! Students taking this course will benefit from a review of English grammar, punctuation, and capitalization rules. Other topics covered include how to construct sentences and paragraphs that flow gracefully and we will provide clarification to some of the English language's most confusing and confounding words.
Improve Your Interviewing Skills
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Anxieties, fear of rejection or lack of confidence are emotions that can affect the best of us before or during an interview. Learning how to get to the heart of mastering interviews is challenging but not impossible to achieve. This mindset begins with changing the way an interview is approached. Instead of seeing the interview process as an interviewer controlled experience, the interview process should be seen as a two-way conversation between you and the interviewer.
Warning: Universal Precautions Must be Observed
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Workers in many industries are regularly exposed to infectious agents. In health care, workers should practice universal precautions to prevent the spread of disease to themselves and others. Workers in other industries, though, can also inadvertently spread disease to customers and patrons. This course discusses infection control techniques that help prevent others from being infected by diseases and illnesses. 
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Los trabajadores en muchas industrias están regularmente expuestos a agentes infecciosos. En la salud, los trabajadores deben practicar las precauciones universales para prevenir la propagación de la enfermedad para ellos mismos y otros.El trabajo que implica exposición a las enfermedades infecciosas, los trabajadores en otras industrias también inadvertidamente pueden transmitir la enfermedad a los clientes y los clientes.
Instructional Design: Assess and Evaluate
Type: Professional Development Course
Course Hours: 1
Self-Study
Organizations invest in human capital through their training and development programs for employees. This investment delivers returns through improved performance, increased productivity, and improved morale. Training and development is an organization-wide task in addition to individuals tasked with the role as part of their job. This course discusses the strategic approach to training and the analyze and evaluation stages of the training process.
Instructional Design: Design, Develop, and Implement
Type: Professional Development Course
Course Hours: 1
Self-Study
Organizations invest in the training and development of employees and benefit through improved performance, increased productivity, and improve morale. Employees gain knowledge and skills that can be applied throughout their careers. Trainers are at all levels and positions within an organization, and it is important for everyone to understand how to understand and create training that works. This course discusses the strategic approach to training, and the design, develop, and implement stag
Instructional Strategies for Academic Success
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
No single strategy can guarantee that a child will learn. Instructional strategies work in collaboration with other educational methods to influence student learning. Our Instructional Strategies for Academic Success course explores over 330 specific instructional strategies.
Interior Design & Decoration
Type: Career Course
Course Hours: 225
Mentor Supported
Interior decorating touches the lives of all of us in a very direct way. We all live in interiors, and most of us work, study, shop, and travel inside buildings, vehicles, and other enclosures. At one time or another, almost everyone has been an interior designer or decorator on a limited scale when choosing a painting color or a rug, when buying furniture, or when arranging furniture in a new living place.
Interviewing & Hiring
Type: Professional Development Course
Course Hours: 1.25
Self-Study
Recruiting, assessing, and hiring new employees are some of the more important functions a manager does. A poor hiring decision can be expensive and has a negative impact on team productivity and moral. However, hiring the right person can have a positive short term impact, when the new hire contributes to the organization, and a long term impact as this employee develops and helps the company grow.
Into the Tank: Entrepreneurs Swim with Sharks
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
The entrepreneurial spirit is alive and well world-wide.  This course is designed to provide both budding entrepreneurs and seasoned business owners the tools, knowledge and guidance needed to transform an idea from concept to cash.  In recent years, the United States has seen the highest rate of new business creation in over a decade, and many of these fledgling companies are being started by first-time entrepreneurs.  It takes more than drive and desire to achieve success; and with great ef
Introduction to ESL
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Learning another language is vital for success in today’s world, whether you need to communicate in the workplace or are traveling. This course provides an introduction to the English language. Our course aims to teach basic English vocabulary, grammar, literacy, and conversation skills to individuals with little or no knowledge of the English language. We will cover the proper ways to structure sentences and communicate in a conversational way to others.
Introduction to Lean Manufacturing
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Introduction to Lean Manufacturing course presents methods for streamlining operations in any manufacturing environment. A thorough overview of lean manufacturing provides details of cost and cash flow, velocity and lead time, and discusses how waste affects both profit and customer satisfaction. How-to guides are provided for creating and measuring lean strategies at every step in the manufacturing process.
Introduction to Lean Six Sigma
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Introduction to Lean Six Sigma course details the process for improving business operations using the integration of Six Sigma and Lean methodologies. This course will take you through each phase of the Six Sigma process, introducing tools and providing methods for successful process management. Lean Six Sigma emphasizes a culture of quality where businesses fully understand their internal processes, their customers’ expectations, and future needs.
Introduction to Microsoft Outlook 2016
Type: Professional Development Course
Course Hours: 1.5
Agency Hours : 1.5
Self-Study
Outlook is more than an email program; it is also a calendar, to-do list, address book, and virtual mailbox, all in one.
ITL01 Effective Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer these questions. We start by defining leadership as the ability to influence people to achieve common goals through shared purposes. From there, we will briefly discuss the history of leadership studies, then move on to a review of Trait and Behavioral Leadership Theory.
ITL02 Transformational Leadership Theories
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer some of these questions. We start by looking at two early studies that investigated style and behavioral approaches to leadership.  From there, we will look at some specific situational and contingency approaches to leadership theory.
ITL03 Leadership and Culture
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born?
ITL04 Leadership and Influence
Type: Professional Development Course
Course Hours: 1
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. We will examine transformational leadership in this course.
ITL05 Leadership and Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses charismatic leadership.
ITL06 Ethical Leadership Course
Type: Professional Development Course
Course Hours: 1
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses ethical leadership.
ITL07 Leading and Influencing
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership does not occur in a vacuum; it’s a team sport.  This means that, for leadership to occur, it requires the efforts of other people.  When two or more people get together to do something or to meet some objective, we say that they are organized.  If leadership is an activity people engage in, organizations are the place where they do the activity.  Organizations take many forms, exist in many sizes, and work towards many different goals.  The one thing they have in common, though, is
ITL08 Leadership Communication
Type: Professional Development Course
Course Hours: 1
Self-Study
In this course, we focus on organizational culture in regards to how leaders communicate.
ITL09 Leading Diversity
Type: Professional Development Course
Course Hours: 1
Self-Study
In this course, we focus on organizational culture and how leaders lead diversity within it.
ITL10 Strategic Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
We will examine how an organization moves forward effectively with the idea of strategy—which some would argue actually precipitates culture.
ITL11 Leadership and Politics
Type: Professional Development Course
Course Hours: 1
Self-Study
Leaders rely on both influence and power to get others to accept and execute their vision, mission, and strategies.  Influence is one’s ability to impact or redirect the opinions, behaviors, and actions of other people.
ITL12 Leading Crisis Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Individuals and organizations sometimes face emergency events that harm people, cost money, and may even threaten the very existence of the organization or its members; we call this a crisis. Strategic leaders play a key role in planning for crisis events by looking ahead to foresee the likelihood that a specific threat will impact their organization, and then they take steps to either prevent or mitigate the threat before it occurs.  This course discusses how leaders handle crises. 
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure of teams, which are designed as collaborative and egalitarian.
ITL14 Leading Effective Teams
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership theories often focus on the leader’s perspective: what they do, how they behave, the traits they exhibit, and so on. But the leaders, themselves, are only one part of the organizational leadership process.  Leaders typically work in teams.
ITL15 Change Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
As the saying goes, the only guarantee in life is change. The Theory of Evolution says that living organisms must adapt to environmental change if it is to survive as a species; it is no different for organizations.
Jewelry Making and Beading
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Learning to make your own beautiful beaded necklaces, earrings, bracelets and rings is fun and easy with our Jewelry Making and Beading course. Jewelry making and beading is a great craft for anyone because it’s an easy and inexpensive hobby to explore. All you need are a few basic tools, beading wire, and a handful of pretty beads to create your own handmade jewelry.
Job Design in an Organization
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers lead workers who are assigned specific tasks and roles in the organization that are designed to meet some company objective. This course discusses how jobs are designed and what managers can do to ensure their workers are effective at executing their job.
Keyboarding Made Easy
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our course teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity with our Keyboarding Basics course. 
Kidney Disease: Prevention and Treatment
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Kidneys control some of the most important components of the human body. Kidneys clean and purify the blood by eliminating toxins as waste. Without properly functioning kidneys, waste builds up in your blood stream and can make you sick. Our course provides an overview of how the kidneys operate in conjunction with the rest of the body. We will discuss the five stages of Kidney Disease and their effect on overall health.
Kinesiology
Type: Career Course
Course Hours: 180
Mentor Supported
Muscles play a vital role in our everyday lives, without them we wouldn’t be able to function. In our Kinesiology course, you will discover how muscles function as movers, antagonists, and stabilizers in the human body and the fundamentals of concentric, eccentric, and isometric muscle contractions. This course also explores the bones, landmarks, and joints of the body, and presents a thorough explanation of muscle function.
Leadership & Goal Attainment
Type: Career Course
Course Hours: 180
Mentor Supported
Looking for ways to make your company great, motivate your employees, and grow profits? Then Leadership & Goal Attainment is the course for you. In the first part of this course you will learn how relational leadership is not just a theory or a buzzword, but a way of managing through relationship-building to bring out the very best in one's employees.
Leadership in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
Anyone who has ever been “in charge” of a project or other people has wondered about leading others. Leadership can be especially challenging in a healthcare setting because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team’s care. This course discusses popular leadership theories, how to build a team, ways to use conflict proactively, and how to motivate staff members.
Lean Six Sigma for Government
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Lean Six Sigma for Government course outlines Lean Six Sigma principles that can be applied in the public sector to achieve a leaner more efficient organization. Topics covered include improving outcomes, lowering cost, streamlining operations, managing assets, and decreasing risks and losses. Students will learn techniques for maintaining an agile and innovative organization built for high performance despite lower budgets and varying market conditions.
Lean Six Sigma for Hospitals
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Hospitals today face major challenges. Health insurers are demanding lower prices. Patients are demanding an improvement in their quality of care. Our Lean Six Sigma for Hospitals course applies Lean Six Sigma principles to patient flow, data management, and statistics. The result is a faster, better, and more profitable hospital.
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Understanding how to take a great photo is just part of the photography equation. Going to the drugstore and getting photos printed is becoming less of a common practice. In order to get the most from your efforts as a photographer, you need to learn how to finish the photo by using software tools like Adobe Photoshop Elements 2018.
Learning Disabilities: Practical Information for the Special Education Teacher
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
This course will take special education teachers through the tasks that are necessary for meeting needs of the students with disabilities successfully.
LEED Green Associate
Type: Career Course
Course Hours: 135
Mentor Supported
Our Leadership in Energy and Environmental Design (LEED) Green Associate course provides the foundational concepts and standards for the residential, commercial and institutional green building industry. This course prepares students to sit for the LEED Green Associate exam and forms the foundation for a career as a LEED Professional.
Legal Secretary
Type: Career Course
Course Hours: 270
Mentor Supported
Looking for a challenge? Do you like research and staying organized? Do you enjoy the excitement of a busy office? If so, then you should consider becoming a legal assistant or legal secretary. Legal assistants/secretaries perform clerical duties at law firms and other legal offices. Unlike regular assistants/secretaries, legal assistants require extensive knowledge of legal proceedings and documentation.
Life Skills Coaching
Type: Career Course
Course Hours: 270
Mentor Supported
Life Skills Coaching is one of the fastest growing professions in the world today. It is a key component of individual's success as well as an organization's toolkit for developing leaders, working with teams, and helping employees at every level achieve their personal and professional best. Through this course you can discover the techniques and tools for becoming a successful Life Skills Coach!
Prerequisite(s): None
Life Skills Coaching
Type: Career Course
Course Hours: 270
Mentor Supported
Life Skills Coaching - Level 2 takes students step-by-step through the coaching process, covering all the crucial ideas and strategies for being an effective, successful life coach. This course moves seamlessly from coaching fundamentals to more advanced ideas such as helping clients to identify life purpose, recognize and combat obstacles, maintain a positive mind-set, and live with integrity. In the Level 2 course you will discover ways to help clients succeed and grow. 
Listening Essentials: Being a Better Listener
Type: Professional Development Course
Course Hours: 1
Self-Study
Communication is an essential part of our everyday interactions. We enter into this world knowing how to communicate with our parents and caregivers and continue to build our communication skills as we expand our social circles. The challenge in our communication skills development is building our listening skills, as most of us find that talking comes more instinctively. There are many reasons for ineffective listening, but the biggest one is that people have poor listening habits acquired t
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Have you ever felt like it shouldn’t be so hard to lose a little bit of weight?  Are you tired of trying diet after diet, trend after trend to not produce any results?  Sometimes it takes a little more to get that stubborn fat off.  Fat is not a cushion or insulation, but an energy reserve and our Lose Weight and Keep It Off course will help you identify how tap into your store of energy and correct the problem.
Magazine Writing
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Wouldn’t you be thrilled to see your name in print on the byline of a magazine article? This course will give your dreams a foundation with suggestions on how to think up, research, create, and sell a magazine article. Students of this course also receive ideas on how to develop the craft of writing articles into a once-in-a-lifetime experience, part-time work, or a full-time occupation, according to the route that best fits your present and future schedule. 
Making a Hiring Decision
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Selection is the process of gathering information about job applicants to decide which one should be offered the job. The first selection devices that let job applicants interact with hiring managers are the application form and résumés. Many companies use the information in these documents to conduct background screenings and reference checks to identify the best applicants. Several different types of selection tests are also used to further identify the top candidates for a job.
Making Ethical Decisions
Type: Professional Development Course
Course Hours: 0.5
Agency Hours : 0.5
Self-Study
Every ethical dilemma is unique, requiring managers to make sound decisions in order to “do the right thing”. This course discusses how managers can make ethical decisions. 
Making Upset Customers Happy
Type: Professional Development Course
Course Hours: 0.5
Self-Study
No matter how hard a customer service worker tries, some customers will not be satisfied. It only takes one unsatisfied person to shatter a perfectly good day at work for everyone and to steer many more prospective customers away from you. Unhappy customers have their reasons for being discontent, but it’s the customer service workers job to figure out how to make them happy.
Manager's Guide to Performance Appraisals
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Managers, administrators, and supervisors in healthcare facilities have many tasks to juggle every day. Besides running the facility, building a strong care team, providing patient and client care, and keeping beds full, they also have many duties related to staff performance management. Facility leaders should consistently manage their staff member’s performance throughout the year, coaching away undesired behaviors and recognizing and rewarding desired behaviors. This ongoing cycle of perfo
Managing Customer Service
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Exceptional customer service doesn’t just happen; it requires careful planning. Management in a customer service organization should regularly conduct a gap analysis that compares the company’s actual performance to their potential performance. To do this, managers need to first understand how their company uses knowledge, standards, delivery, and communication to meet customer’s needs.  They then determine where the gaps in these areas are, and work to narrow those gaps.
Managing Diversity
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
Managing Global Communication in Healthcare
Type: Professional Development Course
Course Hours: 1
Self-Study
Information is strategically valuable to all organizations.
Managing Inventory
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Regardless of the type of operation being managed, chances are that a company needs to keep supplies on hand that allows operations management to occur. Inventory is the amount and number of raw materials, parts, and finished products that an organization has in its possession at any given time. Four kinds of inventory are kept by companies: raw materials, component parts, work-in-process inventories, and finished goods.
Managing Operations
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. The management of service operations and product operations is quite different. A key assumption in the service industry is that success depends on how well its employees deliver their services to customers. Manufacturing operations can be classified according to the amount of processing or assembly that occurs after a customer order is received.
Managing Productivity and Quality
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. Organizations depend on both the quality of its products and services and on productivity. Productivity is a measure of performance that indicates how many inputs it takes to create an output, and is measured as either partial productivity or multi-factor productivity.
Managing the ROI of Service
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Customer service is a business investment that impacts a company’s bottom line.  This course discusses how customer service impacts returns on investment.  
Marketing & PR
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Marketing and PR – when it comes to marketing in business, knowing about money isn’t the only aspect. In our course we will teach you the marketing tricks of big business and learn how to apply them to your brand or small business.
Marketing for Eldercare
Type: Professional Development Course
Course Hours: 1
Agency Hours : 1
Self-Study
Every year, administrators and staff members working in eldercare and assisted living facilities are asked to do more with fewer resources.  But if these facilities don’t have new patients, clients, and residents coming through the door, they go out of business.  Knowing and practicing some basic marketing and sales techniques can help these facilities fill their beds and ensure financial success, so they can focus on the important job of delivering patient care.  This course discusses the ba
Marketing on Facebook
Type: Professional Development Course
Course Hours: 1
Self-Study
Facebook is the largest social network in the world, with well over a billion users. The business case for using social media is compelling, and many already use Facebook as part of their online community. Facebook offers several channels that help build engagement, as well as tools that help businesses better leverage the site. Several metrics are available that allow companies to gauge their return on investment.
Marketing on LinkedIn
Type: Professional Development Course
Course Hours: 1
Self-Study
There has been an explosion of growth in popular social media platforms, such as LinkedIn. LinkedIn is the largest professional social network in the world, with well over 238 million users. The business case for using social media is compelling, and many businesses and professionals already use LinkedIn as part of their online community.
Marketing on Twitter
Type: Professional Development Course
Course Hours: 1
Self-Study
There has been an explosion of growth in popular social media platforms in recent years, providing a variety of of methods for people to communicate and interact virtually. Twitter is one of the more popular social networks in the world. The argument for businesses to use social media is compelling, and many already use Twitter as part of their online presence.
Math Helper
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Our Math Helper course will prepare our students to successfully learn Algebra by helping them build a solid mathematical foundation. Our course aims to build the confidence necessary to further our students’ education in mathematics, with particular emphasis placed on problem-solving skills and good habits. 
Measuring Customer Satisfaction
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Each company has its own unique business objectives, but they all share a common need to measure customer satisfaction if they want to meet this objective.  This course discusses ways to measure satisfaction, which in turn helps companies deliver exceptional customer service.  
Medical Billing
Type: Career Course
Course Hours: 270
Mentor Supported
Medical Billing is listed as one of the fastest growing professions in allied health. The medical industry is experiencing a tremendous demand for individuals with knowledge of medical office operations, which includes diagnostic and procedural insurance forms processing. This Medical Billing course covers all the plans that are most commonly encountered in clinics and physicians' offices.
Medical Coding
Type: Career Course
Course Hours: 270
Mentor Supported
Medical Coding is listed as one of the fastest growing professions in allied health. The medical industry is experiencing a tremendous demand for individuals with knowledge of medical office operations, which includes diagnostic and procedural coding. Take your first step toward a successful career in medical coding with comprehensive coverage from one of the most trusted programs in the field!
Medical Office Assistant
Type: Career Course
Course Hours: 270
Mentor Supported
Would you like to know more about the role of medical assistants? Are you interested in what medical assistant duties involve? Also known as a medical administrative assistant or medical assistants, a medical office assistant performs a wide range of duties that are imperative to the smooth operation of a variety of medical offices.
Medical Terminology
Type: Career Course
Course Hours: 180
Mentor Supported
Quickly master the basics of medical terminology and begin speaking and writing terms almost immediately! This course omits time-consuming, nonessential information and helps you build a working medical vocabulary of the most frequently encountered suffixes, prefixes, and word roots.
Medical Terminology and Anatomy
Type: Career Course
Course Hours: 180
Mentor Supported
Our Medical Terminology and Anatomy for ICD-10 Coding course helps you prepare for accurate coding and effectively using the ICD-10-CM/PCS code set while gaining a complete understanding of relevant medical terminology and anatomy. You will learn the anatomy necessary for accurate coding, including the locations of hundreds of arteries, muscles, nerves, and other anatomy.
Medical Terminology: An Overview
Type: Enrichment Course
Course Hours: 25
Instructor Led - 4 Weeks Long
Medical terms can be complex, confusing and difficult to memorize. By understanding the origins of the words and their building blocks - such as roots, prefixes and suffixes, the terminology will make sense and be easier to use in everyday settings such as doctor’s offices, labs, pharmacies, hospitals and clinics. This course is structured to help you break down commonly used terms and understand how medical terminology relates to body parts, diseases and procedures.
Medical Transcription
Type: Career Course
Course Hours: 270
Mentor Supported
Our Medical Transcription course creates a simulation approach to medical transcription that will give you a working knowledge of the medical reports most commonly used in both inpatient and outpatient care settings. You will transcribe 100s of real medical reports. The course provides an overview of basic typing skills, proper transcription techniques, punctuation fundamentals, and proofreading guidelines.
Medications
Type: Professional Development Course
Course Hours: 1.5
Self-Study
The Center for Medicare and Medicaid Services known as CMS has released the 9th and final chapter for the Prescription Drug Benefit Manual regard